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AppLocker assistance.

Bed Planning Assistance

Hospital Billing, Professional Billing, Home Health, and Patient Charges

Report an issue with Covenant Connect

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR)

Report incident with the Leadership Dashboard or Access

Not finding the specific service you are looking for? Request information or assistance here and the IT Service Desk will do its best to help you out (or point you in the right direction).

*Please note: There may be a delay in service response by selecting this request. You will receive faster service if you request assistance by selecting a specific service from the Service Catalog*

WoW cart(s), PC, Desktop Computer, Laptop Computer, Tablet(s), Printer(s), Scanner(s), File Restore, Virus/Malware/SPAM issue, etc. AvaSys Camera RMA is also included in this Request.

Manage health information, release of information, deficiencies, coding of accounts

Report incident with Workforce Management (WFM), Shift Maker, Time Off Planner, Time Review, Self-Scheduling, Time Off Request, Talent Management, Halogen, Employee Space, Manager Space.

EMR Imaging service request

Report any interface issues with Epic, OpenLink, HL7.

Submit a new project idea for consideration.

Request new IT equipment such as computers, laptops, WoW's, monitors, software, etc.

*If you need to order Vocera equipment, please do this via Lawson Requisition Center. Please note that badges will require extra time to be delivered as these will need to be configured by IT.
Please see this Knowledge Base article:

Interfaces that work with the Lab instrumentation