Cosmos Portal Access

Instructions below are also contained in the Ticket Request form.

 

User Web Account

  1. You should be able to create an account using single sign on (SSO) by navigating to https://www.epic.com/ and clicking the User Web link at the top of the page.

Uploaded Image (Thumbnail)

  1. Select your Organization
  2. Enter your network credentials (E or P number and network password)
  3. Enter your MFA code
    1. Installation instructions

Install an Authenticator App

Use your preferred authenticator app or install one on your smartphone:

Epic Authenticator (Android, iOS)

Microsoft Authenticator (Android, iOS)

Google Authenticator (Android, iOS)

Duo Mobile (Android, iOS)

Symantec VIP Access (Android, iOS)

Configure UserWeb MFA with your Authenticator App

If you are accessing the UserWeb, Cosmos, and Vendor Services from your computer, open your authenticator app and scan the QR code. If you are accessing the UserWeb, Cosmos, and Vendor Services from your phone, click the Copy icon next to your secret key. Open your authenticator app and manually add a new site. Paste your secret key into the Secret Key field.

  1. Additional MFA information can be found at: https://userweb.epic.com/MFA/LearnMore