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IT Technical Requests
Tech Support Request (Incident)
Tech Support Request (Incident)
Use this service for the following:
Hardware Incident: Computer, Laptop, Printer, Scanner, Display, iPhone, iPad.
Report an incident with software: Applocker, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, NoteBook, SharePoint), Citrix, MModal, Adobe, Infor/Lawson, OnBase, Systoc, PACS, other software or application not listed.
Report an incident with the Network, Connection trouble, WiFi.
Report an incident for: Office phone, Patient phone, Voicemail, Fax.
Report a Vocera incident with Vocera badge, Performance issues, Vocera account issues.
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Tech Support Request
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Check out this service I found in the Client Portal service catalog.<br /><br /><a href="https://covenanthealthcare.teamdynamix.com/TDClient/32/Portal/Requests/ServiceDet?ID=212">https://covenanthealthcare.teamdynamix.com/TDClient/32/Portal/Requests/ServiceDet?ID=212</a><br /><br />Tech Support Request (Incident)<br /><br />Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.