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    2. Electronic Medical Records
    3. Device or Interface Related

     Device or Interface Related

    Devices that are interfaced with electronic medical record, PACS, Blood Glucose Monitors (BGM)

    Services (4)

    Interfaces

    Report any interface issues with Epic, OpenLink, HL7.

    Lab Interface

    Interfaces that work with the Lab instrumentation

    Other Device (Not Interface)

    Report an incident with a device other than an interface

    PACS

    PACS images incident

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    • Tech Support Request (Incident)
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    • PIU (Provider Information Update) – No Epic Access
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    • Report Completion of Security Risk Analysis (SRA)
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    • Provider Ambulatory or Provider Ambulatory/Inpatient New Epic Access/update Epic User Access
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