My Recently Visited Services

This service is associated with the TDX Hospital Medicine Application ONLY.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


eCovenantIT physician lounge EMR support


Requests for Covenant Physical Security / Risk Management


Assistance with Patient Registration and Patient Work Queues.


Add or Update non-Provider; OR Terminate ANY User Access


Education requests for Covenant employees


Report incident with Payroll, Self Service Portal, Mycheckonline


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Epic access requests for clinical students


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Use this service to report the completion of SAFER Guide.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


An issue related to a document scanned into Epic (OnBase)..


Use this to report an issue or error with an existing report or data set.


Collecting and processing samples, lab results, or lab orders.


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Scheduling patient appointments, Change to Provider Schedule


Purchase new IT equipment request.


Update requests for CovNet or CovenantHealthCare.com


Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.