My Recently Visited Services

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Collecting and processing samples, lab results, or lab orders.


Please create a ticket for any UKG Go-Live Issues and/or Requests


EMR Imaging service request


Request service for server/backend/storage.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Submit a new project idea for consideration.


Duplicate chart, merge chart/records, or wrong chart/record


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Use this to request a new report or if you need a change with an existing report.


Purchase new IT equipment request.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Add or Update non-Provider; OR Terminate ANY User Access


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Education requests for Covenant employees


Scheduling patient appointments, Change to Provider Schedule


Request build and configuration for a new provider office.


An issue related to a document scanned into Epic (OnBase)..


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.


MyChart support for patients (password reset, activate account, etc.)