My Recently Visited Services
Requests for Covenant Physical Security / Risk Management
Collecting and processing samples, lab results, or lab orders.
Use this to request a new report or if you need a change with an existing report.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
MyChart support for patients (password reset, activate account, etc.)
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Willow, ordering, verifying, preparing, dispensing, and charging medications.
An issue related to a document scanned into Epic (OnBase)..
Update requests for CovNet or CovenantHealthCare.com
Please use this service for Mobile Devices that use Cellular Service.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Use this to report an issue or error with an existing report or data set.