My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access


MyChart support for patients (password reset, activate account, etc.)


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Requests for Covenant Physical Security / Risk Management


An issue related to a document scanned into Epic (OnBase)..


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Submit a new project idea for consideration.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Collecting and processing samples, lab results, or lab orders.


Update requests for CovNet or CovenantHealthCare.com


Request EPCS app on provider smartphone.


Scheduling patient appointments, Change to Provider Schedule


Assistance with Patient Registration and Patient Work Queues.


Manage health information, release of information, deficiencies, coding of accounts


Duplicate chart, merge chart/records, or wrong chart/record


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Epic access requests for clinical students


Education requests for Covenant employees


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Purchase new IT equipment request.