My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Collecting and processing samples, lab results, or lab orders.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Request build and configuration for a new provider office.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this to report an issue or error with an existing report or data set.
Scheduling patient appointments, Change to Provider Schedule
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Requests for Covenant Physical Security / Risk Management
Provider request for a new provider in the ambulatory environment.
Use this to request a new report or if you need a change with an existing report.
Please create a ticket for any UKG Go-Live Issues and/or Requests
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Request a new Questionnaire or a new Visit Type
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Update requests for CovNet or CovenantHealthCare.com