My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access

MyChart support for patients (password reset, activate account, etc.)

Epic access requests for clinical students

Requests for Covenant Physical Security / Risk Management

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Reports, extracts, file requests for the Technical ERP team

Assistance with Patient Registration and Patient Work Queues.

Please use this service for Mobile Devices that use Cellular Service.

Corporate Compliance ONLY

Request service for server/backend/storage.

Collecting and processing samples, lab results, or lab orders.

Report any issues you may be experiencing with the new SABA Cloud platform.

Finding orders, placing orders, editing order details, signing and co-signing, printing labels.

Report an incident with EPCS app on provider smartphone

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Submit a new project idea for consideration.

An issue related to a document scanned into Epic (OnBase)..

Service for Business Associate Addendum form (CovConnect).

Report any interface issues with Epic, OpenLink, HL7.

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

EMR Imaging service request