My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Service for Medical Staff Office use only
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Collecting and processing samples, lab results, or lab orders.
Scheduling patient appointments, Change to Provider Schedule
Request a new location or department for an existing practice.
MyChart support for patients (password reset, activate account, etc.)
Report incident with Payroll, Self Service Portal, Mycheckonline
Request build and configuration for a new provider office.
Service for ONLY Nursing Education
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Requests for Covenant Physical Security / Risk Management
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report an incident with a device other than an interface
Update requests for CovNet or CovenantHealthCare.com
Assistance with Patient Registration and Patient Work Queues.