My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Manage health information, release of information, deficiencies, coding of accounts
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.
This service is associated with the TDX Hospital Medicine Application ONLY.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Assistance with Patient Registration and Patient Work Queues.
Add or Update non-Provider; OR Terminate ANY User Access
Report incident with Payroll, Self Service Portal, Mycheckonline
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Epic access requests for clinical students
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this service to report the completion of SAFER Guide.
An issue related to a document scanned into Epic (OnBase)..
Use this to report an issue or error with an existing report or data set.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Use this service to gain Qlik access or report an issue with current access to Qlik.