My Recently Visited Services
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Report incident with Payroll, Self Service Portal, Mycheckonline
MyChart support for patients (password reset, activate account, etc.)
Scheduling patient appointments, Change to Provider Schedule
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this to request a new report or if you need a change with an existing report.
Use this service to report the completion of Security Risk Analysis.
Requests for Covenant Physical Security / Risk Management
Epic access requests for clinical students
Use this service to report the completion of SAFER Guide.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX Critical Care Application ONLY.
Manage health information, release of information, deficiencies, coding of accounts
Report incident with the Leadership Dashboard or Access