My Recently Visited Services

Reports, extracts, file requests for the Technical ERP team


Use this service to gain Qlik access or report an issue with current access to Qlik.


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


EMR Imaging service request


Request service for an IT equipment move.


Request build and configuration for a new provider office.


Report incident with the Leadership Dashboard or Access


Willow, ordering, verifying, preparing, dispensing, and charging medications.


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


Epic access requests for clinical students


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Update requests for CovNet or CovenantHealthCare.com


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.


Please use this service for Mobile Devices that use Cellular Service.


Issues with the most recent Epic upgrade. (vFeb/May26)


Submit a new project idea for consideration.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.