My Recently Visited Services

MyChart support for patients (password reset, activate account, etc.)


Report incident with Payroll, Self Service Portal, Mycheckonline


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Add or Update non-Provider; OR Terminate ANY User Access


Requests for Covenant Physical Security / Risk Management


Manage health information, release of information, deficiencies, coding of accounts


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Purchase new IT equipment request.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


An issue related to a document scanned into Epic (OnBase)..


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Duplicate chart, merge chart/records, or wrong chart/record


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Request service for an IT equipment move.


Scheduling patient appointments, Change to Provider Schedule


Update requests for CovNet or CovenantHealthCare.com


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Use this to report an issue or error with an existing report or data set.


Assistance with Patient Registration and Patient Work Queues.


PACS images incident