My Recently Visited Services
Use this service to gain Qlik access or report an issue with current access to Qlik.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Report incident with the Leadership Dashboard or Access
Add or Update non-Provider; OR Terminate ANY User Access
Assistance with Patient Registration and Patient Work Queues.
Service for Medical Staff Office use only
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
This service is associated with the TDX Critical Care Application ONLY.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Report an incident with EPCS app on provider smartphone
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
This service is associated with the TDX Observation Unit Application ONLY.
Use this service to report the completion of SAFER Guide.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Provider request for a new provider in the ambulatory environment.