My Recently Visited Services

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Use this to request a new report or if you need a change with an existing report.


Use this to report an issue or error with an existing report or data set.


Add or Update non-Provider; OR Terminate ANY User Access


Willow, ordering, verifying, preparing, dispensing, and charging medications.


This service is associated with the TDX Hospital Medicine Application ONLY.


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Report an incident with a device other than an interface


Assistance with Patient Registration and Patient Work Queues.


PACS images incident


Collecting and processing samples, lab results, or lab orders.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Epic access requests for clinical students


Report an issue with Covenant Connect


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Duplicate chart, merge chart/records, or wrong chart/record