My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


An issue related to a document scanned into Epic (OnBase)..


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Scheduling patient appointments, Change to Provider Schedule


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Collecting and processing samples, lab results, or lab orders.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Epic access requests for clinical students


Use this service to report the completion of SAFER Guide.


Assistance with Patient Registration and Patient Work Queues.


Please create a ticket for any UKG Go-Live Issues and/or Requests


Education requests for Covenant employees


Requests for Covenant Physical Security / Risk Management


EMR Imaging service request


Service for Business Associate Addendum form (CovConnect).


Report any interface issues with Epic, OpenLink, HL7.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Request service for an IT equipment move.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction