My Recently Visited Services

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Assistance with Patient Registration and Patient Work Queues.

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.

Request build and configuration for a new provider office.

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Purchase new IT equipment request.

Use this service to report the completion of Security Risk Analysis.

Corporate Compliance ONLY

Report an incident with a device other than an interface

Request service for server/backend/storage.

Request a new location or department

Service for Business Associate Addendum form (CovConnect).

Update requests for CovNet or CovenantHealthCare.com

Report incident with Payroll, Self Service Portal, Mycheckonline

Collecting and processing samples, lab results, or lab orders.

Please use this service for Mobile Devices that use Cellular Service.

Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.

This service is associated with the TDX Hospital Medicine Application ONLY.

MyChart support for patients (password reset, activate account, etc.)

Report incident with Haiku, Canto, Rover

Scheduling for Imaging services.

This service is associated with the TDX Observation Unit Application ONLY.