My Recently Visited Services

Use this service to report the completion of Security Risk Analysis.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Use this service to report the completion of SAFER Guide.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


An issue related to a document scanned into Epic (OnBase)..


Please use this service for Mobile Devices that use Cellular Service.


Requests for Covenant Physical Security / Risk Management


Scheduling patient appointments, Change to Provider Schedule


Request EPCS app on provider smartphone.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Add or Update non-Provider; OR Terminate ANY User Access


PACS images incident


Duplicate chart, merge chart/records, or wrong chart/record


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Request service for server/backend/storage.


Report an issue with Covenant Connect


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges