My Recently Visited Services

Report any issues you may be experiencing with the new SABA Cloud platform.


Service for Business Associate Addendum form (CovConnect).


This service is unique to Mary Free Bed for their BCA devices ONLY.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


MyChart support for patients (password reset, activate account, etc.)


An issue related to a document scanned into Epic (OnBase)..


Use this service to gain Qlik access or report an issue with current access to Qlik.


Use this to report an issue or error with an existing report or data set.


Report MyChart technical issues.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Report incident with the Leadership Dashboard or Access


Report incident with Haiku, Cantu, Rover


Scheduling patient appointments, Change to Provider Schedule


Hospital Billing, Professional Billing, Home Health, and Patient Charges


Requests for Covenant Physical Security / Risk Management


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


Update requests for CovNet or CovenantHealthCare.com


Report an issue with Covenant Connect