My Recently Visited Services
Provider request for a new provider in the ambulatory environment.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
MyChart support for patients (password reset, activate account, etc.)
Assistance with Patient Registration and Patient Work Queues.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Update requests for CovNet or CovenantHealthCare.com
An issue related to a document scanned into Epic (OnBase)..
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Collecting and processing samples, lab results, or lab orders.
Service for ONLY Nursing Education
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Requests for Covenant Physical Security / Risk Management
Issues with the most recent Epic upgrade. (vAug/Nov25)
Report incident with Payroll, Self Service Portal, Mycheckonline