My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
This service is associated with the TDX MedExpress Application ONLY.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
MyChart support for patients (password reset, activate account, etc.)
Add or Update non-Provider; OR Terminate ANY User Access
Collecting and processing samples, lab results, or lab orders.
Assistance with Patient Registration and Patient Work Queues.
Requests for Covenant Physical Security / Risk Management
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Request build and configuration for a new provider office.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.