My Recently Visited Services
An issue related to a document scanned into Epic (OnBase)..
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a new location or department
Requests for Covenant Physical Security / Risk Management
Add or Update non-Provider; OR Terminate ANY User Access
Use this service ONLY for Inpatient Provider requests
Report incident with Payroll, Self Service Portal, Mycheckonline
This service is associated with the TDX MedExpress Application ONLY.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Epic access requests for clinical students
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Service for Business Associate Addendum form (CovConnect).
MyChart support for patients (password reset, activate account, etc.)
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges