My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Provider request for a new provider in the ambulatory environment.
Use this to report an issue or error with an existing report or data set.
Use this to request a new report or if you need a change with an existing report.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Request a new Questionnaire or a new Visit Type
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
This service is associated with the TDX Observation Unit Application ONLY.
This service is associated with the TDX Hospital Medicine Application ONLY.
Report an incident with EPCS app on provider smartphone
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Use this service to report the completion of SAFER Guide.
Assistance with Patient Registration and Patient Work Queues.