My Recently Visited Services

Submit a new project idea for consideration.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Report incident with Payroll, Self Service Portal, Mycheckonline


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Add or Update non-Provider; OR Terminate ANY User Access


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Education requests for Covenant employees


This service is associated with the TDX Observation Unit Application ONLY.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


MyChart support for patients (password reset, activate account, etc.)


Report incident with Haiku, Cantu, Rover


Requests for Covenant Physical Security / Risk Management


Collecting and processing samples, lab results, or lab orders.


Epic access requests for clinical students


Use this service to report the completion of SAFER Guide.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


An issue related to a document scanned into Epic (OnBase)..


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Manage health information, release of information, deficiencies, coding of accounts


Report any interface issues with Epic, OpenLink, HL7.


Report an incident with a device other than an interface