My Recently Visited Services
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
An issue related to a document scanned into Epic (OnBase)..
Requests for Covenant Physical Security / Risk Management
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Update requests for CovNet or CovenantHealthCare.com
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Scheduling patient appointments, Change to Provider Schedule
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Report an incident with a device other than an interface
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Use this service to report the completion of Security Risk Analysis.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Please use this service for Mobile Devices that use Cellular Service.