My Recently Visited Services

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Submit a new project idea for consideration.

Manage health information, release of information, deficiencies, coding of accounts

Purchase new IT equipment request.

Add or Update non-Provider; OR Terminate ANY User Access

Epic access requests for clinical students

Use this to request a new report or if you need a change with an existing report.

Collecting and processing samples, lab results, or lab orders.

Requests for Covenant Physical Security / Risk Management

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

MyChart support for patients (password reset, activate account, etc.)

This service is unique to Mary Free Bed for their BCA devices ONLY.

Request EPCS app on provider smartphone.

Interfaces that work with the Lab instrumentation

Provider request for a new provider in the ambulatory environment.

Scheduling patient appointments, Change to Provider Schedule

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Education requests for Covenant employees

Report incident with Haiku, Cantu, Rover

Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.

Report incident with the Leadership Dashboard or Access

Report incident with Payroll, Self Service Portal, Mycheckonline

Reports, extracts, file requests for the Technical ERP team

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.