My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Provider Termination
Request a new Questionnaire or a new Visit Type
MyChart support for patients (password reset, activate account, etc.)
Report any issues you may be experiencing with the new SABA Cloud platform.
Issues with the most recent Epic upgrade. (vFeb/May26)
Report incident with Payroll, Self Service Portal, Mycheckonline
Assistance with Patient Registration and Patient Work Queues.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Manage health information, release of information, deficiencies, coding of accounts
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Collecting and processing samples, lab results, or lab orders.
Provider request for a new provider in the ambulatory environment.
Use this service ONLY for Inpatient Provider requests
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Requests for Covenant Physical Security / Risk Management
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges