My Recently Visited Services
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report any issues you may be experiencing with the new SABA Cloud platform.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Report an incident with EPCS app on provider smartphone
Reports, extracts, file requests for the Technical ERP team
Use this service when access is needed or there is a new/change in leadership access for your department.
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report an incident with a device other than an interface
Use this service to gain Qlik access or report an issue with current access to Qlik.
Issues with the most recent Epic upgrade. (vAug/Nov25)
This service is associated with the TDX Hospital Medicine Application ONLY.
Update requests for CovNet or CovenantHealthCare.com
Scheduling patient appointments, Change to Provider Schedule
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
An issue related to a document scanned into Epic (OnBase)..
Report incident with Payroll, Self Service Portal, Mycheckonline
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.