My Recently Visited Services

Willow, ordering, verifying, preparing, dispensing, and charging medications.


MyChart support for patients (password reset, activate account, etc.)


Epic access requests for clinical students


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Collecting and processing samples, lab results, or lab orders.


Add or Update non-Provider; OR Terminate ANY User Access


Service for Business Associate Addendum form (CovConnect).


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


This service is unique to Mary Free Bed for their BCA devices ONLY.


Duplicate chart, merge chart/records, or wrong chart/record


Manage health information, release of information, deficiencies, coding of accounts


Use this service to report the completion of Security Risk Analysis.


Education requests for Covenant employees


Report incident with the Leadership Dashboard or Access


Report incident with Payroll, Self Service Portal, Mycheckonline


Interfaces that work with the Lab instrumentation


Use this to request a new report or if you need a change with an existing report.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.