My Recently Visited Services
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Use this to request a new report or if you need a change with an existing report.
An issue related to a document scanned into Epic (OnBase)..
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Scheduling patient appointments, Change to Provider Schedule
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Requests for Covenant Physical Security / Risk Management
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Manage health information, release of information, deficiencies, coding of accounts
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Use this service ONLY for Inpatient Provider requests
MyChart support for patients (password reset, activate account, etc.)
Collecting and processing samples, lab results, or lab orders.
Epic access requests for clinical students
Use this service to report the completion of SAFER Guide.
Use this service to report the completion of Security Risk Analysis.
Assistance with Patient Registration and Patient Work Queues.
Issues with the most recent Epic upgrade. (vFeb/May 25)