My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access


Manage health information, release of information, deficiencies, coding of accounts


Epic access requests for clinical students


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction


Hospital Billing, Professional Billing, Home Health, and Patient Charges


Use this to report an issue or error with an existing report or data set.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Request service for an IT equipment move.


Report incident with Payroll, Self Service Portal, Mycheckonline


Submit a new project idea for consideration.


Education requests for Covenant employees


Report incident with Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


eCovenantIT physician lounge EMR support


Use this service to gain Qlik access or report an issue with current access to Qlik.


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


EMR Imaging service request


Report incident with Haiku, Cantu, Rover


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Report MyChart technical issues.


Use this to request a new report or if you need a change with an existing report.