My Recently Visited Services

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Epic access requests for clinical students


Request service for server/backend/storage.


EMR Imaging service request


Requests for Covenant Physical Security / Risk Management


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


An issue related to a document scanned into Epic (OnBase)..


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Collecting and processing samples, lab results, or lab orders.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Assistance with Patient Registration and Patient Work Queues.


Use this to request a new report or if you need a change with an existing report.


Submit a new project idea for consideration.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Purchase new IT equipment request.


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Add or Update non-Provider; OR Terminate ANY User Access


This service is associated with the TDX MedExpress Application ONLY.


Scheduling patient appointments, Change to Provider Schedule


This service is unique to Mary Free Bed for their BCA devices ONLY.


Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction