My Recently Visited Services

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

MyChart support for patients (password reset, activate account, etc.)

Report any issues you may be experiencing with the new SABA Cloud platform.

Report incident with Payroll, Self Service Portal, Mycheckonline

Request service for an IT equipment move.

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

An issue related to a document scanned into Epic (OnBase)..

Requests for Covenant Physical Security / Risk Management

Education requests for Covenant employees

Request a new location or department for an existing practice.

Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.

Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction

Report incident with Haiku, Cantu, Rover

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Manage health information, release of information, deficiencies, coding of accounts

Epic access requests for clinical students

Use this service to gain Qlik access or report an issue with current access to Qlik.

Request build and configuration for a new provider office.

Update requests for CovNet or CovenantHealthCare.com

Please use this service for Mobile Devices that use Cellular Service.

Scheduling for Imaging services.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat