My Recently Visited Services
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Please use this service for Mobile Devices that use Cellular Service.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a new Questionnaire or a new Visit Type
MyChart support for patients (password reset, activate account, etc.)
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service for Business Associate Addendum form (CovConnect).
Use this service to gain Qlik access or report an issue with current access to Qlik.
Collecting and processing samples, lab results, or lab orders.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Issues with the most recent Epic upgrade. (vAug/Nov25)
Report any issues you may be experiencing with the new SABA Cloud platform.
Reports, extracts, file requests for the Technical ERP team