My Recently Visited Services
Report an incident with a device other than an interface
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Epic access requests for clinical students
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Please use this service for Mobile Devices that use Cellular Service.
Request a new location or department
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Update requests for CovNet or CovenantHealthCare.com
Report any issues you may be experiencing with the new SABA Cloud platform.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service for Medical Staff Office use only
Scheduling patient appointments, Change to Provider Schedule
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
MyChart support for patients (password reset, activate account, etc.)
Assistance with Patient Registration and Patient Work Queues.