My Recently Visited Services

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Report incident with Haiku, Canto, Rover

Purchase new IT equipment request.

Collecting and processing samples, lab results, or lab orders.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Epic access requests for clinical students

MyChart support for patients (password reset, activate account, etc.)

Report an incident with EPCS app on provider smartphone

PACS images incident

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Manage health information, release of information, deficiencies, coding of accounts

Use this to request a new report or if you need a change with an existing report.

Update requests for CovNet or CovenantHealthCare.com

Request service for server/backend/storage.

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Add or Update non-Provider; OR Terminate ANY User Access

An issue related to a document scanned into Epic (OnBase)..

Requests for Covenant Physical Security / Risk Management

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Issues with the most recent Epic upgrade. (vAug/Nov25)

EMR Imaging service request