My Recently Visited Services
MyChart support for patients (password reset, activate account, etc.)
Request build and configuration for a new provider office.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Report an incident with a device other than an interface
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Scheduling patient appointments, Change to Provider Schedule
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Collecting and processing samples, lab results, or lab orders.
Provider Termination
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a new location or department
Requests for Covenant Physical Security / Risk Management
Assistance with Patient Registration and Patient Work Queues.
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service for ONLY Nursing Education
Add or Update non-Provider; OR Terminate ANY User Access
Provider request for a new provider in the ambulatory environment.
Use this service ONLY for Inpatient Provider requests