My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Please create a ticket for any UKG Go-Live Issues and/or Requests
Requests for Covenant Physical Security / Risk Management
Collecting and processing samples, lab results, or lab orders.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Provider request for a new provider in the ambulatory environment.
Assistance with Patient Registration and Patient Work Queues.
Scheduling patient appointments, Change to Provider Schedule
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Epic access requests for clinical students
Use this to report an issue or error with an existing report or data set.
An issue related to a document scanned into Epic (OnBase)..
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
MyChart support for patients (password reset, activate account, etc.)
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this service ONLY for Inpatient Provider requests
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.