My Recently Visited Services
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this service to report the completion of SAFER Guide.
Use this service for issues/build requests/edits of reports in SafeNet.
Please use this service for Mobile Devices that use Cellular Service.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report an incident with a device other than an interface
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a new Questionnaire or a new Visit Type
MyChart support for patients (password reset, activate account, etc.)
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Reports, extracts, file requests for the Technical ERP team
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Request a new location or department
Report an incident with EPCS app on provider smartphone
Report incident with the Leadership Dashboard or Access
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Scheduling patient appointments, Change to Provider Schedule
Physician Office is Closing - Needs to be inactivated in EPIC