My Recently Visited Services
Report incident with Payroll, Self Service Portal, Mycheckonline
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Scheduling patient appointments, Change to Provider Schedule
Request a new location or department
MyChart support for patients (password reset, activate account, etc.)
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Requests for Covenant Physical Security / Risk Management
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Update requests for CovNet or CovenantHealthCare.com
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX Hospital Medicine Application ONLY.
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Assistance with Patient Registration and Patient Work Queues.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Manage health information, release of information, deficiencies, coding of accounts
An issue related to a document scanned into Epic (OnBase)..
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,