My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Assistance with Patient Registration and Patient Work Queues.
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Update requests for CovNet or CovenantHealthCare.com
Add or Update non-Provider; OR Terminate ANY User Access
Issues with Epic VoIP application
Please use this service for Mobile Devices that use Cellular Service.
Reports, extracts, file requests for the Technical ERP team
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
An issue related to a document scanned into Epic (OnBase)..
Use this service for issues/build requests/edits of reports in SafeNet.
Use this service when access is needed or there is a new/change in leadership access for your department.
Report any issues you may be experiencing with the new SABA Cloud platform.
Request a new Questionnaire or a new Visit Type
Epic access requests for clinical students
Use this to request a new report or if you need a change with an existing report.
Request build and configuration for a new provider office.