My Recently Visited Services
Epic access requests for clinical students
Manage health information, release of information, deficiencies, coding of accounts
Report incident with Payroll, Self Service Portal, Mycheckonline
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Request a new Questionnaire or a new Visit Type
This service is associated with the TDX Observation Unit Application ONLY.
Provider request for a new provider in the ambulatory environment.
Assistance with Patient Registration and Patient Work Queues.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Requests for Covenant Physical Security / Risk Management
MyChart support for patients (password reset, activate account, etc.)
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
Add or Update non-Provider; OR Terminate ANY User Access
Scheduling patient appointments, Change to Provider Schedule
Service for Medical Staff Office use only