My Recently Visited Services

Manage health information, release of information, deficiencies, coding of accounts

Bed Planning Assistance

Service for Business Associate Addendum form (CovConnect).

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Epic access requests for clinical students

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Update requests for CovNet or CovenantHealthCare.com

Report an issue with Covenant Connect

Purchase new IT equipment request.

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Report incident with Payroll, Self Service Portal, Mycheckonline

Request service for server/backend/storage.

Requests for Covenant Physical Security / Risk Management

Use this service ONLY for Inpatient Provider requests

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

Use this to request a new report or if you need a change with an existing report.

Issues with the most recent Epic upgrade. (vAug/Nov25)

Add or Update non-Provider; OR Terminate ANY User Access

An issue related to a document scanned into Epic (OnBase)..

Scheduling for Imaging services.

Duplicate chart, merge chart/records, or wrong chart/record

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Finding orders, placing orders, editing order details, signing and co-signing, printing labels.