My Recently Visited Services
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Provider request for a new provider in the ambulatory environment.
Report an incident with a device other than an interface
Use this service to report the completion of SAFER Guide.
Use this to report an issue or error with an existing report or data set.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
This service is associated with the TDX Observation Unit Application ONLY.
Request a new location or department
MyChart support for patients (password reset, activate account, etc.)
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Report an incident with EPCS app on provider smartphone
Epic access requests for clinical students
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.