My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Add or Update non-Provider; OR Terminate ANY User Access
Report incident with the Leadership Dashboard or Access
Requests for Covenant Physical Security / Risk Management
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this service to report the completion of Security Risk Analysis.
Service for Business Associate Addendum form (CovConnect).
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Assistance with Patient Registration and Patient Work Queues.
Provider request for a new provider in the ambulatory environment.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.