My Recently Visited Services
Request a new Questionnaire or a new Visit Type
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this service to gain Qlik access or report an issue with current access to Qlik.
An issue related to a document scanned into Epic (OnBase)..
Requests for Covenant Physical Security / Risk Management
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Update requests for CovNet or CovenantHealthCare.com
Report incident with Payroll, Self Service Portal, Mycheckonline
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
This service is associated with the TDX MedExpress Application ONLY.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX Hospital Medicine Application ONLY.
Scheduling patient appointments, Change to Provider Schedule
Reports, extracts, file requests for the Technical ERP team
Epic access requests for clinical students
MyChart support for patients (password reset, activate account, etc.)