My Recently Visited Services

PACS images incident


Manage health information, release of information, deficiencies, coding of accounts


Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR)


Report any issues you may be experiencing with the new SABA Cloud platform.


Report an incident with a device other than an interface


Use this service to report the completion of SAFER Guide.


eCovenantIT physician lounge EMR support


Use this service to report the completion of Security Risk Analysis.


Request EPCS app on provider smartphone.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Add or Update non-Provider; OR Terminate ANY User Access


Epic access requests for clinical students


Report incident with Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Scheduling patient appointments, Change to Provider Schedule


EMR Imaging service request


MyChart support for patients (password reset, activate account, etc.)


Purchase new IT equipment request.