My Recently Visited Services
Scheduling patient appointments, Change to Provider Schedule
Use this to request a new report or if you need a change with an existing report.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Requests for Covenant Physical Security / Risk Management
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Please create a ticket for any UKG Go-Live Issues and/or Requests
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Add or Update non-Provider; OR Terminate ANY User Access
Use this service ONLY for Inpatient Provider requests
Request a new location or department
Request build and configuration for a new provider office.