My Recently Visited Services
Scheduling patient appointments, Change to Provider Schedule
Epic access requests for clinical students
Request build and configuration for a new provider office.
This service is associated with the TDX Observation Unit Application ONLY.
Please use this service for Mobile Devices that use Cellular Service.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
An issue related to a document scanned into Epic (OnBase)..
Requests for Covenant Physical Security / Risk Management
Issues with the most recent Epic upgrade. (vAug/Nov25)
Use this to request a new report or if you need a change with an existing report.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report an incident with a device other than an interface
Use this service to report the completion of Security Risk Analysis.
Add or Update non-Provider; OR Terminate ANY User Access
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges