My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Use this service to report the completion of SAFER Guide.
Use this to report an issue or error with an existing report or data set.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX Critical Care Application ONLY.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Request a new Questionnaire or a new Visit Type
This service is associated with the TDX Hospital Medicine Application ONLY.
Report incident with the Leadership Dashboard or Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a new location or department for an existing practice.
Service for Medical Staff Office use only
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Use this service to report the completion of Security Risk Analysis.