My Recently Visited Services
Collecting and processing samples, lab results, or lab orders.
Manage health information, release of information, deficiencies, coding of accounts
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Epic access requests for clinical students
Issues with the most recent Epic upgrade. (vFeb/May26)
Scheduling patient appointments, Change to Provider Schedule
Use this service for issues/build requests/edits of reports in SafeNet.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a new Questionnaire or a new Visit Type
MyChart support for patients (password reset, activate account, etc.)
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this service when access is needed or there is a new/change in leadership access for your department.
Assistance with Patient Registration and Patient Work Queues.
Request build and configuration for a new provider office.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Willow, ordering, verifying, preparing, dispensing, and charging medications.