My Recently Visited Services
Scheduling patient appointments, Change to Provider Schedule
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Manage health information, release of information, deficiencies, coding of accounts
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
MyChart support for patients (password reset, activate account, etc.)
Report incident with Payroll, Self Service Portal, Mycheckonline
Add or Update non-Provider; OR Terminate ANY User Access
Requests for Covenant Physical Security / Risk Management
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
An issue related to a document scanned into Epic (OnBase)..
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Update requests for CovNet or CovenantHealthCare.com
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Use this to report an issue or error with an existing report or data set.
Assistance with Patient Registration and Patient Work Queues.