My Recently Visited Services

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Reports, extracts, file requests for the Technical ERP team

Use this service when access is needed or there is a new/change in leadership access for your department.

Finding orders, placing orders, editing order details, signing and co-signing, printing labels.

Report any issues you may be experiencing with the new SABA Cloud platform.

Service for MSO Only

Request service for server/backend/storage.

Use this service ONLY for Inpatient Provider requests

Duplicate chart, merge chart/records, or wrong chart/record

Use this service to report issues/build requests/edits in SafeNet

Issues with the most recent Epic upgrade. (vAug/Nov25)

Provider request for a new provider in the ambulatory environment.

Report an issue with Covenant Connect

Scheduling for Imaging services.

Report an incident with EPCS app on provider smartphone

An issue related to a document scanned into Epic (OnBase)..

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map

Service for Business Associate Addendum form (CovConnect).

Request EPCS app on provider smartphone.

Update requests for CovNet or CovenantHealthCare.com

Collecting and processing samples, lab results, or lab orders.

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges