My Recently Visited Services
Request a new location or department
MyChart support for patients (password reset, activate account, etc.)
Use this to report an issue or error with an existing report or data set.
Scheduling patient appointments, Change to Provider Schedule
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Report any issues you may be experiencing with the new SABA Cloud platform.
Use this service when access is needed or there is a new/change in leadership access for your department.
This service is associated with the TDX MedExpress Application ONLY.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a new Questionnaire or a new Visit Type
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Update requests for CovNet or CovenantHealthCare.com
Please use this service for Mobile Devices that use Cellular Service.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,