My Recently Visited Services

Scheduling patient appointments, Change to Provider Schedule


Issues with the most recent Epic upgrade. (vFeb/May26)


Add or Update non-Provider; OR Terminate ANY User Access


Epic access requests for clinical students


Use this service when access is needed or there is a new/change in leadership access for your department.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Assistance with Patient Registration and Patient Work Queues.


EMR Imaging service request


Request build and configuration for a new provider office.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Report an issue with Covenant Connect


Collecting and processing samples, lab results, or lab orders.


Duplicate chart, merge chart/records, or wrong chart/record


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Requests for Covenant Physical Security / Risk Management


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.


Manage health information, release of information, deficiencies, coding of accounts


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


An issue related to a document scanned into Epic (OnBase)..


Update requests for CovNet or CovenantHealthCare.com


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


PACS images incident