My Recently Visited Services
Requests for Covenant Physical Security / Risk Management
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Collecting and processing samples, lab results, or lab orders.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
An issue related to a document scanned into Epic (OnBase)..
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Report an incident with EPCS app on provider smartphone
Use this service when access is needed or there is a new/change in leadership access for your department.
Provider request for a new provider in the ambulatory environment.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Scheduling patient appointments, Change to Provider Schedule
Assistance with Patient Registration and Patient Work Queues.