My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
This service is associated with the TDX Hospital Medicine Application ONLY.
Epic access requests for clinical students
MyChart support for patients (password reset, activate account, etc.)
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
An issue related to a document scanned into Epic (OnBase)..
Requests for Covenant Physical Security / Risk Management
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this to request a new report or if you need a change with an existing report.
Update requests for CovNet or CovenantHealthCare.com
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Report incident with Payroll, Self Service Portal, Mycheckonline
Collecting and processing samples, lab results, or lab orders.
Report any issues you may be experiencing with the new SABA Cloud platform.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Assistance with Patient Registration and Patient Work Queues.
Provider request for a new provider in the ambulatory environment.