My Recently Visited Services

This service is associated with the TDX Observation Unit Application ONLY.


Report any interface issues with Epic, OpenLink, HL7.


Assistance with Patient Registration and Patient Work Queues.


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Scheduling patient appointments, Change to Provider Schedule


This service is associated with the TDX Hospital Medicine Application ONLY.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Request service for server/backend/storage.


Report an incident with a device other than an interface


MyChart support for patients (password reset, activate account, etc.)


PACS images incident


Use this service to report the completion of Security Risk Analysis.


Update requests for CovNet or CovenantHealthCare.com


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Requests for Covenant Physical Security / Risk Management


Request service for an IT equipment move.