My Recently Visited Services

Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Request service for server/backend/storage.


Requests for Covenant Physical Security / Risk Management


Assistance with Patient Registration and Patient Work Queues.


Service for Business Associate Addendum form (CovConnect).


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Report incident with the Leadership Dashboard or Access


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Duplicate chart, merge chart/records, or wrong chart/record


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Add or Update non-Provider; OR Terminate ANY User Access


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Use this service to report the completion of SAFER Guide.


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


Use this service to report the completion of Security Risk Analysis.


PACS images incident


Report an issue with Covenant Connect


This service is associated with the TDX Observation Unit Application ONLY.