My Recently Visited Services
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Epic access requests for clinical students
Provider request for a new provider in the ambulatory environment.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
MyChart support for patients (password reset, activate account, etc.)
Physician Office is Closing - Needs to be inactivated in EPIC
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
This service is associated with the TDX Hospital Medicine Application ONLY.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Request build and configuration for a new provider office.
Report incident with Payroll, Self Service Portal, Mycheckonline
An issue related to a document scanned into Epic (OnBase)..
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.