My Recently Visited Services

Requests for Covenant Physical Security / Risk Management


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Collecting and processing samples, lab results, or lab orders.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Assistance with Patient Registration and Patient Work Queues.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


EMR Imaging service request


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


Epic access requests for clinical students


Education requests for Covenant employees


Scheduling patient appointments, Change to Provider Schedule


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Add or Update non-Provider; OR Terminate ANY User Access


Report any interface issues with Epic, OpenLink, HL7.


Report incident with the Leadership Dashboard or Access


Duplicate chart, merge chart/records, or wrong chart/record


Update requests for CovNet or CovenantHealthCare.com


Use this service to gain Qlik access or report an issue with current access to Qlik.


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.