My Recently Visited Services
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report an incident with EPCS app on provider smartphone
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
MyChart support for patients (password reset, activate account, etc.)
Collecting and processing samples, lab results, or lab orders.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Add or Update non-Provider; OR Terminate ANY User Access
Service for ONLY Nursing Education
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
An issue related to a document scanned into Epic (OnBase)..
Scheduling patient appointments, Change to Provider Schedule
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Assistance with Patient Registration and Patient Work Queues.
Epic access requests for clinical students
Request build and configuration for a new provider office.