My Recently Visited Services
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Epic access requests for clinical students
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Provider request for a new provider in the ambulatory environment.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Requests for Covenant Physical Security / Risk Management
Willow, ordering, verifying, preparing, dispensing, and charging medications.
MyChart support for patients (password reset, activate account, etc.)
Add or Update non-Provider; OR Terminate ANY User Access
Scheduling patient appointments, Change to Provider Schedule
Use this to report an issue or error with an existing report or data set.
Manage health information, release of information, deficiencies, coding of accounts
Use this to request a new report or if you need a change with an existing report.
Issues with the most recent Epic upgrade. (vAug/Nov25)
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map