My Recently Visited Services
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Request a new location or department for an existing practice.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
MyChart support for patients (password reset, activate account, etc.)
Use this to request a new report or if you need a change with an existing report.
Use this service to report the completion of SAFER Guide.
Report an incident with a device other than an interface
An issue related to a document scanned into Epic (OnBase)..
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request build and configuration for a new provider office.
Requests for Covenant Physical Security / Risk Management
Use this to report an issue or error with an existing report or data set.
Epic access requests for clinical students
Manage health information, release of information, deficiencies, coding of accounts
Scheduling patient appointments, Change to Provider Schedule
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.