My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access


Epic access requests for clinical students


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Requests for Covenant Physical Security / Risk Management


An issue related to a document scanned into Epic (OnBase)..


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Report an incident with a device other than an interface


Collecting and processing samples, lab results, or lab orders.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Scheduling patient appointments, Change to Provider Schedule


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


MyChart support for patients (password reset, activate account, etc.)


Manage health information, release of information, deficiencies, coding of accounts


Please use this service for Mobile Devices that use Cellular Service.


Service for Business Associate Addendum form (CovConnect).


Report any interface issues with Epic, OpenLink, HL7.


Use this service to report the completion of SAFER Guide.


Education requests for Covenant employees


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Request service for server/backend/storage.