My Recently Visited Services

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Requests for Covenant Physical Security / Risk Management


Collecting and processing samples, lab results, or lab orders.


Epic access requests for clinical students


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Request service for an IT equipment move.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Add or Update non-Provider; OR Terminate ANY User Access


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


MyChart support for patients (password reset, activate account, etc.)


EMR Imaging service request


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Assistance with Patient Registration and Patient Work Queues.


Request service for server/backend/storage.


Scheduling patient appointments, Change to Provider Schedule


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Submit a new project idea for consideration.


Report incident with Payroll, Self Service Portal, Mycheckonline


Update requests for CovNet or CovenantHealthCare.com


Purchase new IT equipment request.


eCovenantIT physician lounge EMR support


This service is associated with the TDX Hospital Medicine Application ONLY.


Use this service to report the completion of SAFER Guide.


Report any issues you may be experiencing with the new SABA Cloud platform.