My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access

Bed Planning Assistance

Manage health information, release of information, deficiencies, coding of accounts

Use this service ONLY for Inpatient Provider requests

Duplicate chart, merge chart/records, or wrong chart/record

Purchase new IT equipment request.

Physician Office is Closing - Needs to be inactivated in EPIC

Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction

Service for MSO Only

Use this to report an issue or error with an existing report or data set.

Issues with the most recent Epic upgrade. (vAug/Nov25)

Provider request for a new provider in the ambulatory environment.

Report incident with Haiku, Canto, Rover

Request a new Questionnaire or a new Visit Type

For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.

Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.

This service is unique to Mary Free Bed for their BCA devices ONLY.

This service is associated with the TDX Critical Care Application ONLY.

Use this service to report the completion of SAFER Guide.

This service is associated with the TDX Hospital Medicine Application ONLY.

This service is associated with the TDX MedExpress Application ONLY.

Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,