My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Update requests for CovNet or CovenantHealthCare.com
Please create a ticket for any UKG Go-Live Issues and/or Requests
Report an incident with a device other than an interface
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
MyChart support for patients (password reset, activate account, etc.)
This service is unique to Mary Free Bed for their BCA devices ONLY.
Use this to report an issue or error with an existing report or data set.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Manage health information, release of information, deficiencies, coding of accounts
This service is associated with the TDX Observation Unit Application ONLY.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Use this to request a new report or if you need a change with an existing report.