My Recently Visited Services

Report an incident with a device other than an interface


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Epic access requests for clinical students


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Please use this service for Mobile Devices that use Cellular Service.


Request service for an IT equipment move.


Request EPCS app on provider smartphone.


Requests for Covenant Physical Security / Risk Management


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Add or Update non-Provider; OR Terminate ANY User Access


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Update requests for CovNet or CovenantHealthCare.com


Report any issues you may be experiencing with the new SABA Cloud platform.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Scheduling patient appointments, Change to Provider Schedule


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Request service for server/backend/storage.


MyChart support for patients (password reset, activate account, etc.)


Assistance with Patient Registration and Patient Work Queues.