My Recently Visited Services

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Add or Update non-Provider; OR Terminate ANY User Access


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Education requests for Covenant employees


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Collecting and processing samples, lab results, or lab orders.


Purchase new IT equipment request.


Issues with the most recent Epic upgrade. (vAug/Nov25)


Scheduling patient appointments, Change to Provider Schedule


Report any issues you may be experiencing with the new SABA Cloud platform.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


An issue related to a document scanned into Epic (OnBase)..


Requests for Covenant Physical Security / Risk Management


Epic access requests for clinical students


MyChart support for patients (password reset, activate account, etc.)


Interfaces that work with the Lab instrumentation


PACS images incident


This service is associated with the TDX Hospital Medicine Application ONLY.