My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Epic access requests for clinical students
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report an incident with EPCS app on provider smartphone
Scheduling patient appointments, Change to Provider Schedule
Issues with the most recent Epic upgrade. (vAug/Nov25)
Use this service to report the completion of SAFER Guide.
MyChart support for patients (password reset, activate account, etc.)
Use this service to report the completion of Security Risk Analysis.
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Requests for Covenant Physical Security / Risk Management
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Provider request for a new provider in the ambulatory environment.
Report incident with Payroll, Self Service Portal, Mycheckonline