My Recently Visited Services

Report incident with Payroll, Self Service Portal, Mycheckonline


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Scheduling patient appointments, Change to Provider Schedule


MyChart support for patients (password reset, activate account, etc.)


Request service for an IT equipment move.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Requests for Covenant Physical Security / Risk Management


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Update requests for CovNet or CovenantHealthCare.com


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Add or Update non-Provider; OR Terminate ANY User Access


This service is associated with the TDX Hospital Medicine Application ONLY.


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Assistance with Patient Registration and Patient Work Queues.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Collecting and processing samples, lab results, or lab orders.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Manage health information, release of information, deficiencies, coding of accounts


An issue related to a document scanned into Epic (OnBase)..


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,