My Recently Visited Services

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


MyChart support for patients (password reset, activate account, etc.)


Report any interface issues with Epic, OpenLink, HL7.


Use this to request a new report or if you need a change with an existing report.


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.


Report an issue with Covenant Connect


Request service for server/backend/storage.


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Assistance with Patient Registration and Patient Work Queues.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Use this service to report the completion of SAFER Guide.


Request EPCS app on provider smartphone.


Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction


Duplicate chart, merge chart/records, or wrong chart/record


Manage health information, release of information, deficiencies, coding of accounts


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Report incident with Haiku, Canto, Rover


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Service for Business Associate Addendum form (CovConnect).