My Recently Visited Services

Use this service to report the completion of SAFER Guide.


MyChart support for patients (password reset, activate account, etc.)


Use this service to report the completion of Security Risk Analysis.


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.


Duplicate chart, merge chart/records, or wrong chart/record


EMR Imaging service request


Report any interface issues with Epic, OpenLink, HL7.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Requests for Covenant Physical Security / Risk Management


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Add or Update non-Provider; OR Terminate ANY User Access


Submit a new project idea for consideration.


Report incident with Payroll, Self Service Portal, Mycheckonline


Request EPCS app on provider smartphone.


Epic access requests for clinical students


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Education requests for Covenant employees


Use this to request a new report or if you need a change with an existing report.


Collecting and processing samples, lab results, or lab orders.