My Recently Visited Services
Scheduling patient appointments, Change to Provider Schedule
This service is associated with the TDX Observation Unit Application ONLY.
Report an incident with EPCS app on provider smartphone
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Provider Termination
Use this service to gain Qlik access or report an issue with current access to Qlik.
Use this service to report the completion of Security Risk Analysis.
Issues with the most recent Epic upgrade. (vAug/Nov25)
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Update requests for CovNet or CovenantHealthCare.com
MyChart support for patients (password reset, activate account, etc.)
Manage health information, release of information, deficiencies, coding of accounts
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Physician Office is Closing - Needs to be inactivated in EPIC
Use this service to report the completion of SAFER Guide.
Request a new location or department