My Recently Visited Services

Epic access requests for clinical students


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Add or Update non-Provider; OR Terminate ANY User Access


Requests for Covenant Physical Security / Risk Management


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Scheduling patient appointments, Change to Provider Schedule


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Education requests for Covenant employees


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Purchase new IT equipment request.


Use this service to report the completion of SAFER Guide.


Use this service to report the completion of Security Risk Analysis.


Use this to request a new report or if you need a change with an existing report.


Assistance with Patient Registration and Patient Work Queues.


An issue related to a document scanned into Epic (OnBase)..


Collecting and processing samples, lab results, or lab orders.


Request service for server/backend/storage.


Issues with the most recent Epic upgrade. (vFeb/May 25)


Update requests for CovNet or CovenantHealthCare.com


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Use this to report an issue or error with an existing report or data set.


Please use this service for Mobile Devices that use Cellular Service.