My Recently Visited Services
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Request build and configuration for a new provider office.
Add or Update non-Provider; OR Terminate ANY User Access
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Requests for Covenant Physical Security / Risk Management
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
An issue related to a document scanned into Epic (OnBase)..
Scheduling patient appointments, Change to Provider Schedule
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Update requests for CovNet or CovenantHealthCare.com
Please use this service for Mobile Devices that use Cellular Service.
Reports, extracts, file requests for the Technical ERP team
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Report any issues you may be experiencing with the new SABA Cloud platform.