My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Please create a ticket for any UKG Go-Live Issues and/or Requests
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Requests for Covenant Physical Security / Risk Management
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this service to report the completion of SAFER Guide.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Provider request for a new provider in the ambulatory environment.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Scheduling patient appointments, Change to Provider Schedule
Assistance with Patient Registration and Patient Work Queues.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
This service is unique to Mary Free Bed for their BCA devices ONLY.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
An issue related to a document scanned into Epic (OnBase)..
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Epic access requests for clinical students
Collecting and processing samples, lab results, or lab orders.
MyChart support for patients (password reset, activate account, etc.)
This service is associated with the TDX MedExpress Application ONLY.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.