My Recently Visited Services

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Update requests for CovNet or CovenantHealthCare.com


Use this service to report the completion of SAFER Guide.


PACS images incident


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Assistance with Patient Registration and Patient Work Queues.


Report an issue with Covenant Connect


Scheduling patient appointments, Change to Provider Schedule


Report an incident with a device other than an interface


Interfaces that work with the Lab instrumentation


Purchase new IT equipment request.


Use this service for issues/build requests/edits of reports in SafeNet.


MyChart support for patients (password reset, activate account, etc.)


Report any interface issues with Epic, OpenLink, HL7.


Epic access requests for clinical students


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Add or Update non-Provider; OR Terminate ANY User Access


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.