My Recently Visited Services
Please create a ticket for any UKG Go-Live Issues and/or Requests
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this service to report the completion of SAFER Guide.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Requests for Covenant Physical Security / Risk Management
Epic access requests for clinical students
Collecting and processing samples, lab results, or lab orders.
MyChart support for patients (password reset, activate account, etc.)
Scheduling patient appointments, Change to Provider Schedule
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX MedExpress Application ONLY.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.