My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a new Questionnaire or a new Visit Type
Epic access requests for clinical students
Provider request for a new provider in the ambulatory environment.
Report incident with Payroll, Self Service Portal, Mycheckonline
Add or Update non-Provider; OR Terminate ANY User Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Assistance with Patient Registration and Patient Work Queues.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Request a new location or department for an existing practice.
Service for Medical Staff Office use only
Requests for Covenant Physical Security / Risk Management
MyChart support for patients (password reset, activate account, etc.)
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Scheduling patient appointments, Change to Provider Schedule
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.