My Recently Visited Services

Manage health information, release of information, deficiencies, coding of accounts


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Add or Update non-Provider; OR Terminate ANY User Access


Submit a new project idea for consideration.


Collecting and processing samples, lab results, or lab orders.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Requests for Covenant Physical Security / Risk Management


Scheduling patient appointments, Change to Provider Schedule


EMR Imaging service request


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Duplicate chart, merge chart/records, or wrong chart/record


An issue related to a document scanned into Epic (OnBase)..


Use this to report an issue or error with an existing report or data set.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


MyChart support for patients (password reset, activate account, etc.)


Epic access requests for clinical students


Requests to use IT loaner equipment.


Use this service when access is needed or there is a new/change in leadership access for your department.