My Recently Visited Services

This service is associated with the TDX Observation Unit Application ONLY.


MyChart support for patients (password reset, activate account, etc.)


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Add or Update non-Provider; OR Terminate ANY User Access


Requests for Covenant Physical Security / Risk Management


Epic access requests for clinical students


Collecting and processing samples, lab results, or lab orders.


Submit a new project idea for consideration.


Scheduling patient appointments, Change to Provider Schedule


Education requests for Covenant employees


Report an incident with a device other than an interface


Service for Business Associate Addendum form (CovConnect).


Report incident with Haiku, Canto, Rover


Use this to report an issue or error with an existing report or data set.