My Recently Visited Services

This service is associated with the TDX Hospital Medicine Application ONLY.

Request a new location or department for an existing practice.

Corporate Compliance ONLY

Report an incident with a device other than an interface

Report incident with Payroll, Self Service Portal, Mycheckonline

Request service for an IT equipment move.

Assistance with Patient Registration and Patient Work Queues.

Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Use this service to gain Qlik access or report an issue with current access to Qlik.

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Education requests for Covenant employees

Requests for Covenant Physical Security / Risk Management

MyChart support for patients (password reset, activate account, etc.)

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Epic access requests for clinical students

Use this service to report the completion of Security Risk Analysis.

An issue related to a document scanned into Epic (OnBase)..

Use this to request a new report or if you need a change with an existing report.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Add or Update non-Provider; OR Terminate ANY User Access

Request service for server/backend/storage.

Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.