My Recently Visited Services
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Epic access requests for clinical students
Scheduling patient appointments, Change to Provider Schedule
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Update requests for CovNet or CovenantHealthCare.com
Requests for Covenant Physical Security / Risk Management
Issues with Epic VoIP application
Report an incident with a device other than an interface
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Service for Business Associate Addendum form (CovConnect).
An issue related to a document scanned into Epic (OnBase)..
Use this service to report the completion of Security Risk Analysis.
Service for Medical Staff Office use only
This service is associated with the TDX Observation Unit Application ONLY.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat