My Recently Visited Services
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Use this to request a new report or if you need a change with an existing report.
Collecting and processing samples, lab results, or lab orders.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Use this to report an issue or error with an existing report or data set.
Epic access requests for clinical students
Use this service ONLY for Inpatient Provider requests
MyChart support for patients (password reset, activate account, etc.)
Update requests for CovNet or CovenantHealthCare.com
Physician Office is Closing - Needs to be inactivated in EPIC
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report an incident with a device other than an interface
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
This service is associated with the TDX MedExpress Application ONLY.
Request build and configuration for a new provider office.