My Recently Visited Services

Willow, ordering, verifying, preparing, dispensing, and charging medications.


Use this to request a new report or if you need a change with an existing report.


Submit a new project idea for consideration.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Scheduling patient appointments, Change to Provider Schedule


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Request service for server/backend/storage.


PACS images incident


Use this service to report the completion of SAFER Guide.


Report an issue with Covenant Connect


This service is associated with the TDX Critical Care Application ONLY.


Use this to report an issue or error with an existing report or data set.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Add or Update non-Provider; OR Terminate ANY User Access


Requests for Covenant Physical Security / Risk Management


Report an incident with a device other than an interface


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Report incident with the Leadership Dashboard or Access


Epic access requests for clinical students


Service for Business Associate Addendum form (CovConnect).


This service is associated with the TDX Observation Unit Application ONLY.