My Recently Visited Services
Use this to request a new report or if you need a change with an existing report.
An issue related to a document scanned into Epic (OnBase)..
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request build and configuration for a new provider office.
Request a new location or department
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
This service is associated with the TDX Critical Care Application ONLY.
Issues with Epic VoIP application
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a new Questionnaire or a new Visit Type
MyChart support for patients (password reset, activate account, etc.)
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report any issues you may be experiencing with the new SABA Cloud platform.
Collecting and processing samples, lab results, or lab orders.
Use this service for issues/build requests/edits of reports in SafeNet.
Scheduling patient appointments, Change to Provider Schedule