My Recently Visited Services

PACS images incident


Report any interface issues with Epic, OpenLink, HL7.


Requests to use IT loaner equipment.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Collecting and processing samples, lab results, or lab orders.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Epic access requests for clinical students


Use this service to report the completion of Security Risk Analysis.


Interfaces that work with the Lab instrumentation


Report an incident with EPCS app on provider smartphone


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Request service for server/backend/storage.


Report incident with Payroll, Self Service Portal, Mycheckonline


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Requests for Covenant Physical Security / Risk Management


Report an incident with a device other than an interface


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


An issue related to a document scanned into Epic (OnBase)..


Use this service to report the completion of SAFER Guide.