My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
MyChart support for patients (password reset, activate account, etc.)
Use this to report an issue or error with an existing report or data set.
Requests for Covenant Physical Security / Risk Management
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
An issue related to a document scanned into Epic (OnBase)..
Service for Business Associate Addendum form (CovConnect).
Epic access requests for clinical students
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Collecting and processing samples, lab results, or lab orders.
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Use this service to report the completion of Security Risk Analysis.
Request a new location or department for an existing practice.
Use this service to report the completion of SAFER Guide.
Use this to request a new report or if you need a change with an existing report.