My Recently Visited Services

Requests for Covenant Physical Security / Risk Management


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


MyChart support for patients (password reset, activate account, etc.)


Epic access requests for clinical students


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


An issue related to a document scanned into Epic (OnBase)..


Scheduling patient appointments, Change to Provider Schedule


Add or Update non-Provider; OR Terminate ANY User Access


Report incident with Haiku, Canto, Rover


Report incident with Payroll, Self Service Portal, Mycheckonline


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Use this service to report the completion of SAFER Guide.


Use this service to report the completion of Security Risk Analysis.


Report an incident with a device other than an interface


Use this to report an issue or error with an existing report or data set.


Please use this service for Mobile Devices that use Cellular Service.