My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
An issue related to a document scanned into Epic (OnBase)..
Request build and configuration for a new provider office.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this service to report the completion of Security Risk Analysis.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a new Questionnaire or a new Visit Type
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Scheduling patient appointments, Change to Provider Schedule
Requests for Covenant Physical Security / Risk Management
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Issues with the most recent Epic upgrade. (vFeb/May 25)