My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Update requests for CovNet or CovenantHealthCare.com
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Requests for Covenant Physical Security / Risk Management
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Epic access requests for clinical students
Add or Update non-Provider; OR Terminate ANY User Access
This service is unique to Mary Free Bed for their BCA devices ONLY.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with Payroll, Self Service Portal, Mycheckonline
Issues with the most recent Epic upgrade. (vFeb/May 25)
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Scheduling patient appointments, Change to Provider Schedule
Use this to report an issue or error with an existing report or data set.
Collecting and processing samples, lab results, or lab orders.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Manage health information, release of information, deficiencies, coding of accounts