My Recently Visited Services
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Provider request for a new provider in the ambulatory environment.
Requests for Covenant Physical Security / Risk Management
Add or Update non-Provider; OR Terminate ANY User Access
Report incident with the Leadership Dashboard or Access
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Scheduling patient appointments, Change to Provider Schedule
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Manage health information, release of information, deficiencies, coding of accounts
MyChart support for patients (password reset, activate account, etc.)
Service for Business Associate Addendum form (CovConnect).
Use this to report an issue or error with an existing report or data set.
Use this service when access is needed or there is a new/change in leadership access for your department.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Reports, extracts, file requests for the Technical ERP team
This service is unique to Mary Free Bed for their BCA devices ONLY.