My Recently Visited Services
This service is associated with the TDX MedExpress Application ONLY.
Add or Update non-Provider; OR Terminate ANY User Access
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
MyChart support for patients (password reset, activate account, etc.)
Request a new Questionnaire or a new Visit Type
Update requests for CovNet or CovenantHealthCare.com
Issues with Epic VoIP application
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Epic access requests for clinical students
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Use this service to gain Qlik access or report an issue with current access to Qlik.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Scheduling patient appointments, Change to Provider Schedule
An issue related to a document scanned into Epic (OnBase)..