My Recently Visited Services

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Report incident with Haiku, Canto, Rover


Epic access requests for clinical students


Collecting and processing samples, lab results, or lab orders.


Please use this service for Mobile Devices that use Cellular Service.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Purchase new IT equipment request.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Requests for Covenant Physical Security / Risk Management


Add or Update non-Provider; OR Terminate ANY User Access


PACS images incident


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


MyChart support for patients (password reset, activate account, etc.)


Request service for server/backend/storage.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Duplicate chart, merge chart/records, or wrong chart/record


Scheduling patient appointments, Change to Provider Schedule