My Recently Visited Services
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Issues with the most recent Epic upgrade. (vAug/Nov25)
Add or Update non-Provider; OR Terminate ANY User Access
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Manage health information, release of information, deficiencies, coding of accounts
Collecting and processing samples, lab results, or lab orders.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Epic access requests for clinical students
Physician Office is Closing - Needs to be inactivated in EPIC
Use this service to gain Qlik access or report an issue with current access to Qlik.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.