My Recently Visited Services

Willow, ordering, verifying, preparing, dispensing, and charging medications.


Duplicate chart, merge chart/records, or wrong chart/record


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


This service is associated with the TDX MedExpress Application ONLY.


Request build and configuration for a new provider office.


Request service for an IT equipment move.


Use this service to report the completion of Security Risk Analysis.


Add or Update non-Provider; OR Terminate ANY User Access


An issue related to a document scanned into Epic (OnBase)..


Scheduling patient appointments, Change to Provider Schedule


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Request service for server/backend/storage.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Requests for Covenant Physical Security / Risk Management


EMR Imaging service request


Request EPCS app on provider smartphone.


Report incident with Payroll, Self Service Portal, Mycheckonline