My Recently Visited Services

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Epic access requests for clinical students

Service for MSO Only

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

MyChart support for patients (password reset, activate account, etc.)

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Please create a ticket for any UKG Go-Live Issues and/or Requests

Request service for an IT equipment move.

For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.

Interfaces that work with the Lab instrumentation

Submit a new project idea for consideration.

EMR Imaging service request

Use this to request a new report or if you need a change with an existing report.

Request a new location or department

Purchase new IT equipment request.

Report an incident with a device other than an interface

Report an incident with EPCS app on provider smartphone

Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.

Please use this service for Mobile Devices that use Cellular Service.

Request service for server/backend/storage.

Issues with Epic VoIP application

Add or Update non-Provider; OR Terminate ANY User Access

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.