My Recently Visited Services
Please create a ticket for any UKG Go-Live Issues and/or Requests
Report incident with Payroll, Self Service Portal, Mycheckonline
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
MyChart support for patients (password reset, activate account, etc.)
Requests for Covenant Physical Security / Risk Management
Epic access requests for clinical students
Assistance with Patient Registration and Patient Work Queues.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Scheduling patient appointments, Change to Provider Schedule
An issue related to a document scanned into Epic (OnBase)..
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Provider request for a new provider in the ambulatory environment.
Service for Medical Staff Office use only