My Recently Visited Services
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Service for Business Associate Addendum form (CovConnect).
Willow, ordering, verifying, preparing, dispensing, and charging medications.
MyChart support for patients (password reset, activate account, etc.)
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Request a new location or department
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report an incident with a device other than an interface
Scheduling patient appointments, Change to Provider Schedule
Assistance with Patient Registration and Patient Work Queues.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Requests for Covenant Physical Security / Risk Management
Provider Termination
Provider request for a new provider in the ambulatory environment.