My Recently Visited Services

Requests for Covenant Physical Security / Risk Management

Use this to request a new report or if you need a change with an existing report.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Add or Update non-Provider; OR Terminate ANY User Access

Purchase new IT equipment request.

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

Use this service to gain Qlik access or report an issue with current access to Qlik.

An issue related to a document scanned into Epic (OnBase)..

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Collecting and processing samples, lab results, or lab orders.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Use this to report an issue or error with an existing report or data set.

Please use this service for Mobile Devices that use Cellular Service.

Request service for server/backend/storage.

Request service for an IT equipment move.

Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.

Report incident with the Leadership Dashboard or Access

Submit a new project idea for consideration.

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Issues with the most recent Epic upgrade. (vFeb/May 25)

Bed Planning Assistance

Manage health information, release of information, deficiencies, coding of accounts