My Recently Visited Services
Please create a ticket for any UKG Go-Live Issues and/or Requests
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with the Leadership Dashboard or Access
Add or Update non-Provider; OR Terminate ANY User Access
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this service for issues/build requests/edits of reports in SafeNet.
Manage health information, release of information, deficiencies, coding of accounts
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
An issue related to a document scanned into Epic (OnBase)..
Scheduling patient appointments, Change to Provider Schedule
Collecting and processing samples, lab results, or lab orders.
Epic access requests for clinical students
Use this service to report the completion of SAFER Guide.
Assistance with Patient Registration and Patient Work Queues.