My Recently Visited Services

Manage health information, release of information, deficiencies, coding of accounts


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Requests for Covenant Physical Security / Risk Management


MyChart support for patients (password reset, activate account, etc.)


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Report any interface issues with Epic, OpenLink, HL7.


Submit a new project idea for consideration.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Collecting and processing samples, lab results, or lab orders.


Add or Update non-Provider; OR Terminate ANY User Access


Epic access requests for clinical students


Scheduling patient appointments, Change to Provider Schedule


Report incident with Haiku, Cantu, Rover


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Report an issue with Covenant Connect


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Assistance with Patient Registration and Patient Work Queues.


Report an incident with a device other than an interface