My Recently Visited Services
An issue related to a document scanned into Epic (OnBase)..
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Assistance with Patient Registration and Patient Work Queues.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this to request a new report or if you need a change with an existing report.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Epic access requests for clinical students
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
This service is associated with the TDX MedExpress Application ONLY.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this to report an issue or error with an existing report or data set.
MyChart support for patients (password reset, activate account, etc.)