My Recently Visited Services
Assistance with Patient Registration and Patient Work Queues.
Service for Medical Staff Office use only
Provider request for a new provider in the ambulatory environment.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Report an incident with a device other than an interface
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
This service is associated with the TDX Observation Unit Application ONLY.
MyChart support for patients (password reset, activate account, etc.)
Add or Update non-Provider; OR Terminate ANY User Access
Epic access requests for clinical students
Willow, ordering, verifying, preparing, dispensing, and charging medications.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Requests for Covenant Physical Security / Risk Management
Issues with the most recent Epic upgrade. (vAug/Nov25)
Use this service to gain Qlik access or report an issue with current access to Qlik.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat