My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
MyChart support for patients (password reset, activate account, etc.)
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Request a new location or department for an existing practice.
Physician Office is Closing - Needs to be inactivated in EPIC
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
Update requests for CovNet or CovenantHealthCare.com
Scheduling patient appointments, Change to Provider Schedule
Assistance with Patient Registration and Patient Work Queues.
Manage health information, release of information, deficiencies, coding of accounts
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Epic access requests for clinical students
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map