My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Add or Update non-Provider; OR Terminate ANY User Access
Use this to report an issue or error with an existing report or data set.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Update requests for CovNet or CovenantHealthCare.com
Epic access requests for clinical students
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
This service is associated with the TDX Observation Unit Application ONLY.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Please create a ticket for any UKG Go-Live Issues and/or Requests
Collecting and processing samples, lab results, or lab orders.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
This service is associated with the TDX Hospital Medicine Application ONLY.
Report incident with Payroll, Self Service Portal, Mycheckonline
Provider request for a new provider in the ambulatory environment.
MyChart support for patients (password reset, activate account, etc.)