My Recently Visited Services
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Requests for Covenant Physical Security / Risk Management
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report incident with Payroll, Self Service Portal, Mycheckonline
Collecting and processing samples, lab results, or lab orders.
Report any issues you may be experiencing with the new SABA Cloud platform.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Assistance with Patient Registration and Patient Work Queues.
Update requests for CovNet or CovenantHealthCare.com
Use this to request a new report or if you need a change with an existing report.
Provider request for a new provider in the ambulatory environment.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Epic access requests for clinical students
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Issues with the most recent Epic upgrade. (vFeb/May26)