My Recently Visited Services
An issue related to a document scanned into Epic (OnBase)..
Provider Termination
Assistance with Patient Registration and Patient Work Queues.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Add or Update non-Provider; OR Terminate ANY User Access
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Service for Medical Staff Office use only
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Requests for Covenant Physical Security / Risk Management
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Issues with the most recent Epic upgrade. (vAug/Nov25)
Request a new Questionnaire or a new Visit Type
Physician Office is Closing - Needs to be inactivated in EPIC
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
This service is associated with the TDX Critical Care Application ONLY.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.