My Recently Visited Services

Collecting and processing samples, lab results, or lab orders.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Add or Update non-Provider; OR Terminate ANY User Access


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Scheduling patient appointments, Change to Provider Schedule


An issue related to a document scanned into Epic (OnBase)..


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Request EPCS app on provider smartphone.


Requests for Covenant Physical Security / Risk Management


Duplicate chart, merge chart/records, or wrong chart/record


Service for Business Associate Addendum form (CovConnect).


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Request service for server/backend/storage.


Request service for an IT equipment move.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Report an issue with Covenant Connect