My Recently Visited Services
Report an incident with a device other than an interface
Collecting and processing samples, lab results, or lab orders.
Scheduling patient appointments, Change to Provider Schedule
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Epic access requests for clinical students
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Request a new location or department for an existing practice.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Request a new Questionnaire or a new Visit Type
Add or Update non-Provider; OR Terminate ANY User Access
Report incident with the Leadership Dashboard or Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Service for Business Associate Addendum form (CovConnect).
Use this to report an issue or error with an existing report or data set.
Report an incident with EPCS app on provider smartphone
Use this service to report the completion of SAFER Guide.