My Recently Visited Services

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Manage health information, release of information, deficiencies, coding of accounts

Report any interface issues with Epic, OpenLink, HL7.

Add or Update non-Provider; OR Terminate ANY User Access

Report incident with Payroll, Self Service Portal, Mycheckonline

Report an incident with a device other than an interface

Use this service to gain Qlik access or report an issue with current access to Qlik.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Epic access requests for clinical students

Service for MSO Only

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

Education requests for Covenant employees

Provider request for a new provider in the ambulatory environment.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Collecting and processing samples, lab results, or lab orders.

Purchase new IT equipment request.

Issues with the most recent Epic upgrade. (vAug/Nov25)

Scheduling patient appointments, Change to Provider Schedule

Report any issues you may be experiencing with the new SABA Cloud platform.

An issue related to a document scanned into Epic (OnBase)..

Requests for Covenant Physical Security / Risk Management