My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access

Duplicate chart, merge chart/records, or wrong chart/record

Report an incident with EPCS app on provider smartphone

Reports, extracts, file requests for the Technical ERP team

Use this service when access is needed or there is a new/change in leadership access for your department.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Please use this service for Mobile Devices that use Cellular Service.

Corporate Compliance ONLY

Service for Business Associate Addendum form (CovConnect).

Finding orders, placing orders, editing order details, signing and co-signing, printing labels.

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Issues with the most recent Epic upgrade. (vAug/Nov25)

Collecting and processing samples, lab results, or lab orders.

Scheduling for Imaging services.

Use this service to gain Qlik access or report an issue with current access to Qlik.

Request service for server/backend/storage.

Assistance with Patient Registration and Patient Work Queues.

Report any issues you may be experiencing with the new SABA Cloud platform.

Service for MSO Only

Request a new Questionnaire or a new Visit Type

Request service for an IT equipment move.

PACS images incident

Requests for Covenant Physical Security / Risk Management