My Recently Visited Services

An issue related to a document scanned into Epic (OnBase)..


Education requests for Covenant employees


Requests for Covenant Physical Security / Risk Management


Issues with the most recent Epic upgrade. (vAug/Nov25)


Use this to request a new report or if you need a change with an existing report.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Report an incident with a device other than an interface


Use this service to report the completion of Security Risk Analysis.


Add or Update non-Provider; OR Terminate ANY User Access


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Scheduling patient appointments, Change to Provider Schedule


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Submit a new project idea for consideration.


Epic access requests for clinical students


Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction