My Recently Visited Services
Manage health information, release of information, deficiencies, coding of accounts
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Provider request for a new provider in the ambulatory environment.
Requests for Covenant Physical Security / Risk Management
MyChart support for patients (password reset, activate account, etc.)
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a new Questionnaire or a new Visit Type
Collecting and processing samples, lab results, or lab orders.
Add or Update non-Provider; OR Terminate ANY User Access
Epic access requests for clinical students
Scheduling patient appointments, Change to Provider Schedule
Service for Medical Staff Office use only
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Assistance with Patient Registration and Patient Work Queues.
Report an incident with a device other than an interface