My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Scheduling patient appointments, Change to Provider Schedule
Update requests for CovNet or CovenantHealthCare.com
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Use this to report an issue or error with an existing report or data set.
Assistance with Patient Registration and Patient Work Queues.
MyChart support for patients (password reset, activate account, etc.)
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Issues with Epic VoIP application
An issue related to a document scanned into Epic (OnBase)..
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Epic access requests for clinical students