My Recently Visited Services
Service for ONLY Nursing Education
Requests for Covenant Physical Security / Risk Management
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
An issue related to a document scanned into Epic (OnBase)..
Scheduling patient appointments, Change to Provider Schedule
Add or Update non-Provider; OR Terminate ANY User Access
Request a new location or department
Report incident with Payroll, Self Service Portal, Mycheckonline
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this service to report the completion of SAFER Guide.
Service for Medical Staff Office use only
Use this service to report the completion of Security Risk Analysis.
Report an incident with a device other than an interface
Use this to report an issue or error with an existing report or data set.
Please use this service for Mobile Devices that use Cellular Service.