My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Scheduling patient appointments, Change to Provider Schedule
Use this service ONLY for Inpatient Provider requests
Request a new location or department
Request build and configuration for a new provider office.
An issue related to a document scanned into Epic (OnBase)..
Use this to request a new report or if you need a change with an existing report.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a new Questionnaire or a new Visit Type
MyChart support for patients (password reset, activate account, etc.)
This service is associated with the TDX Critical Care Application ONLY.
Issues with Epic VoIP application