My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Issues with the most recent Epic upgrade. (vAug/Nov25)
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Provider request for a new provider in the ambulatory environment.
An issue related to a document scanned into Epic (OnBase)..
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Manage health information, release of information, deficiencies, coding of accounts
Report incident with Payroll, Self Service Portal, Mycheckonline
This service is associated with the TDX Observation Unit Application ONLY.
Use this service ONLY for Inpatient Provider requests