My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Epic access requests for clinical students
Physician Office is Closing - Needs to be inactivated in EPIC
Provider request for a new provider in the ambulatory environment.
MyChart support for patients (password reset, activate account, etc.)
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Scheduling patient appointments, Change to Provider Schedule
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Report an incident with a device other than an interface
Issues with the most recent Epic upgrade. (vAug/Nov25)
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Use this service to report the completion of Security Risk Analysis.
Use this service to gain Qlik access or report an issue with current access to Qlik.