My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Epic access requests for clinical students
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
An issue related to a document scanned into Epic (OnBase)..
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Assistance with Patient Registration and Patient Work Queues.
Use this to request a new report or if you need a change with an existing report.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Request a new location or department for an existing practice.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX MedExpress Application ONLY.
Scheduling patient appointments, Change to Provider Schedule
This service is unique to Mary Free Bed for their BCA devices ONLY.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction