My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Provider request for a new provider in the ambulatory environment.
Service for Medical Staff Office use only
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Service for Business Associate Addendum form (CovConnect).
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Report an incident with EPCS app on provider smartphone
Request a new location or department for an existing practice.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Add or Update non-Provider; OR Terminate ANY User Access
MyChart support for patients (password reset, activate account, etc.)
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Manage health information, release of information, deficiencies, coding of accounts