My Recently Visited Services
Manage health information, release of information, deficiencies, coding of accounts
Assistance with Patient Registration and Patient Work Queues.
Report an incident with a device other than an interface
Epic access requests for clinical students
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Service for Business Associate Addendum form (CovConnect).
Collecting and processing samples, lab results, or lab orders.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
MyChart support for patients (password reset, activate account, etc.)
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,