My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report incident with the Leadership Dashboard or Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Assistance with Patient Registration and Patient Work Queues.
Request a new Questionnaire or a new Visit Type
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Manage health information, release of information, deficiencies, coding of accounts
Use this service to report the completion of SAFER Guide.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Add or Update non-Provider; OR Terminate ANY User Access
Report an incident with a device other than an interface
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Use this service to report the completion of Security Risk Analysis.
This service is associated with the TDX Observation Unit Application ONLY.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Request a new location or department for an existing practice.