My Recently Visited Services
MyChart support for patients (password reset, activate account, etc.)
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
Assistance with Patient Registration and Patient Work Queues.
Scheduling patient appointments, Change to Provider Schedule
Request a new Questionnaire or a new Visit Type
Use this service ONLY for Inpatient Provider requests
Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Use this to request a new report or if you need a change with an existing report.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report incident with Payroll, Self Service Portal, Mycheckonline
Epic access requests for clinical students