My Recently Visited Services

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

Manage health information, release of information, deficiencies, coding of accounts

MyChart support for patients (password reset, activate account, etc.)

Willow, ordering, verifying, preparing, dispensing, and charging medications.

This service is associated with the TDX Critical Care Application ONLY.

Purchase new IT equipment request.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Report incident with Payroll, Self Service Portal, Mycheckonline

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Requests for Covenant Physical Security / Risk Management

Add or Update non-Provider; OR Terminate ANY User Access

Finding orders, placing orders, editing order details, signing and co-signing, printing labels.

Service for MSO Only

Collecting and processing samples, lab results, or lab orders.

Scheduling patient appointments, Change to Provider Schedule

Use this service ONLY for Inpatient Provider requests

Report incident with the Leadership Dashboard or Access

Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Corporate Compliance ONLY

Issues with the most recent Epic upgrade. (vAug/Nov25)

Use this service to gain Qlik access or report an issue with current access to Qlik.