My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Epic access requests for clinical students
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report an incident with a device other than an interface
Collecting and processing samples, lab results, or lab orders.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Scheduling patient appointments, Change to Provider Schedule
Request a new location or department
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
MyChart support for patients (password reset, activate account, etc.)
Manage health information, release of information, deficiencies, coding of accounts
Please use this service for Mobile Devices that use Cellular Service.
Service for Business Associate Addendum form (CovConnect).
Use this service to report the completion of SAFER Guide.
Use this service ONLY for Inpatient Provider requests
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.