My Recently Visited Services
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with Payroll, Self Service Portal, Mycheckonline
An issue related to a document scanned into Epic (OnBase)..
Scheduling patient appointments, Change to Provider Schedule
MyChart support for patients (password reset, activate account, etc.)
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Epic access requests for clinical students
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Requests for Covenant Physical Security / Risk Management
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this service to gain Qlik access or report an issue with current access to Qlik.
Provider request for a new provider in the ambulatory environment.
Collecting and processing samples, lab results, or lab orders.
Report an incident with a device other than an interface
Willow, ordering, verifying, preparing, dispensing, and charging medications.