My Recently Visited Services
Scheduling patient appointments, Change to Provider Schedule
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Requests for Covenant Physical Security / Risk Management
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Assistance with Patient Registration and Patient Work Queues.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Provider request for a new provider in the ambulatory environment.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
An issue related to a document scanned into Epic (OnBase)..
Use this service for issues/build requests/edits of reports in SafeNet.
Use this service when access is needed or there is a new/change in leadership access for your department.
Report any issues you may be experiencing with the new SABA Cloud platform.
Request a new Questionnaire or a new Visit Type
Epic access requests for clinical students
Use this to request a new report or if you need a change with an existing report.
Request build and configuration for a new provider office.
Report an incident with EPCS app on provider smartphone
Use this service to report the completion of Security Risk Analysis.