My Recently Visited Services

Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Manage health information, release of information, deficiencies, coding of accounts


Report an issue with Covenant Connect


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Assistance with Patient Registration and Patient Work Queues.


Report an incident with a device other than an interface


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Scheduling patient appointments, Change to Provider Schedule


Request build and configuration for a new provider office.


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Request service for server/backend/storage.


Update requests for CovNet or CovenantHealthCare.com


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Add or Update non-Provider; OR Terminate ANY User Access


Requests for Covenant Physical Security / Risk Management


Service for Business Associate Addendum form (CovConnect).


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Purchase new IT equipment request.


MyChart support for patients (password reset, activate account, etc.)


Collecting and processing samples, lab results, or lab orders.


Epic access requests for clinical students