My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
Manage health information, release of information, deficiencies, coding of accounts
Collecting and processing samples, lab results, or lab orders.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
An issue related to a document scanned into Epic (OnBase)..
Issues with the most recent Epic upgrade. (vAug/Nov25)
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Use this service ONLY for Inpatient Provider requests
Physician Office is Closing - Needs to be inactivated in EPIC
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Use this to report an issue or error with an existing report or data set.
Provider request for a new provider in the ambulatory environment.