My Recently Visited Services
Provider request for a new provider in the ambulatory environment.
Epic access requests for clinical students
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Use this to report an issue or error with an existing report or data set.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Update requests for CovNet or CovenantHealthCare.com
MyChart support for patients (password reset, activate account, etc.)
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Scheduling patient appointments, Change to Provider Schedule
Manage health information, release of information, deficiencies, coding of accounts
Use this to request a new report or if you need a change with an existing report.