My Recently Visited Services
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Issues with Epic VoIP application
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Scheduling patient appointments, Change to Provider Schedule
Use this service to gain Qlik access or report an issue with current access to Qlik.
Use this to report an issue or error with an existing report or data set.
An issue related to a document scanned into Epic (OnBase)..
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
MyChart support for patients (password reset, activate account, etc.)
Reports, extracts, file requests for the Technical ERP team
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Provider request for a new provider in the ambulatory environment.
Request a new location or department
Request build and configuration for a new provider office.