My Recently Visited Services
Use this to report an issue or error with an existing report or data set.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Collecting and processing samples, lab results, or lab orders.
Epic access requests for clinical students
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with Payroll, Self Service Portal, Mycheckonline
Request build and configuration for a new provider office.
Report incident with the Leadership Dashboard or Access
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Use this service ONLY for Inpatient Provider requests
MyChart support for patients (password reset, activate account, etc.)
Use this service to report the completion of SAFER Guide.