My Recently Visited Services
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Please create a ticket for any UKG Go-Live Issues and/or Requests
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Assistance with Patient Registration and Patient Work Queues.
Requests for Covenant Physical Security / Risk Management
Scheduling patient appointments, Change to Provider Schedule
Collecting and processing samples, lab results, or lab orders.
Update requests for CovNet or CovenantHealthCare.com
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
An issue related to a document scanned into Epic (OnBase)..
Willow, ordering, verifying, preparing, dispensing, and charging medications.
This service is associated with the TDX Observation Unit Application ONLY.
This service is associated with the TDX MedExpress Application ONLY.
Use this service for issues/build requests/edits of reports in SafeNet.