My Recently Visited Services
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Epic access requests for clinical students
Collecting and processing samples, lab results, or lab orders.
Please use this service for Mobile Devices that use Cellular Service.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Requests for Covenant Physical Security / Risk Management
Add or Update non-Provider; OR Terminate ANY User Access
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
MyChart support for patients (password reset, activate account, etc.)
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Scheduling patient appointments, Change to Provider Schedule