My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report an incident with EPCS app on provider smartphone
Physician Office is Closing - Needs to be inactivated in EPIC
Request a new location or department
Please create a ticket for any UKG Go-Live Issues and/or Requests
Report an incident with a device other than an interface
Service for Business Associate Addendum form (CovConnect).
This service is unique to Mary Free Bed for their BCA devices ONLY.
This service is associated with the TDX Hospital Medicine Application ONLY.
Requests for Covenant Physical Security / Risk Management
Provider Termination
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request build and configuration for a new provider office.
Use this service for issues/build requests/edits of reports in SafeNet.
Please use this service for Mobile Devices that use Cellular Service.
This service is associated with the TDX Critical Care Application ONLY.
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat