My Recently Visited Services
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
An issue related to a document scanned into Epic (OnBase)..
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Assistance with Patient Registration and Patient Work Queues.
Please create a ticket for any UKG Go-Live Issues and/or Requests
Manage health information, release of information, deficiencies, coding of accounts
Request a new location or department
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Add or Update non-Provider; OR Terminate ANY User Access
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Collecting and processing samples, lab results, or lab orders.
Requests for Covenant Physical Security / Risk Management
Epic access requests for clinical students
Service for Medical Staff Office use only