My Recently Visited Services

MyChart support for patients (password reset, activate account, etc.)


Report incident with Payroll, Self Service Portal, Mycheckonline


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Epic access requests for clinical students


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Submit a new project idea for consideration.


Reports, extracts, file requests for the Technical ERP team


Collecting and processing samples, lab results, or lab orders.


Request service for an IT equipment move.


Assistance with Patient Registration and Patient Work Queues.


Request EPCS app on provider smartphone.


Add or Update non-Provider; OR Terminate ANY User Access


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges