My Recently Visited Services
Manage health information, release of information, deficiencies, coding of accounts
MyChart support for patients (password reset, activate account, etc.)
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Epic access requests for clinical students
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Requests for Covenant Physical Security / Risk Management
Use this service ONLY for Inpatient Provider requests
Use this to request a new report or if you need a change with an existing report.
Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.
Please use this service for Mobile Devices that use Cellular Service.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
An issue related to a document scanned into Epic (OnBase)..
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this to report an issue or error with an existing report or data set.
Scheduling patient appointments, Change to Provider Schedule
Issues with the most recent Epic upgrade. (vFeb/May 25)
Request build and configuration for a new provider office.