My Recently Visited Services
Epic access requests for clinical students
An issue related to a document scanned into Epic (OnBase)..
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this to request a new report or if you need a change with an existing report.
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Scheduling patient appointments, Change to Provider Schedule
MyChart support for patients (password reset, activate account, etc.)
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Manage health information, release of information, deficiencies, coding of accounts
Please create a ticket for any UKG Go-Live Issues and/or Requests
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Collecting and processing samples, lab results, or lab orders.
Request build and configuration for a new provider office.
Use this to report an issue or error with an existing report or data set.