My Recently Visited Services
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Requests for Covenant Physical Security / Risk Management
Collecting and processing samples, lab results, or lab orders.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Update requests for CovNet or CovenantHealthCare.com
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
MyChart support for patients (password reset, activate account, etc.)
This service is associated with the TDX Observation Unit Application ONLY.
Use this service to gain Qlik access or report an issue with current access to Qlik.
This service is associated with the TDX Critical Care Application ONLY.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this to report an issue or error with an existing report or data set.
Service for Business Associate Addendum form (CovConnect).