My Recently Visited Services
Request a new location or department
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Collecting and processing samples, lab results, or lab orders.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Please create a ticket for any UKG Go-Live Issues and/or Requests
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Update requests for CovNet or CovenantHealthCare.com
Report an incident with a device other than an interface
Scheduling patient appointments, Change to Provider Schedule
MyChart support for patients (password reset, activate account, etc.)
This service is unique to Mary Free Bed for their BCA devices ONLY.
Use this to report an issue or error with an existing report or data set.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Manage health information, release of information, deficiencies, coding of accounts
This service is associated with the TDX Observation Unit Application ONLY.