My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
An issue related to a document scanned into Epic (OnBase)..
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Epic access requests for clinical students
Requests for Covenant Physical Security / Risk Management
Request a new Questionnaire or a new Visit Type
This service is unique to Mary Free Bed for their BCA devices ONLY.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Manage health information, release of information, deficiencies, coding of accounts
Use this to request a new report or if you need a change with an existing report.
Use this service to report the completion of SAFER Guide.
Scheduling patient appointments, Change to Provider Schedule
Report an incident with a device other than an interface
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.