My Recently Visited Services
Epic access requests for clinical students
An issue related to a document scanned into Epic (OnBase)..
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
MyChart support for patients (password reset, activate account, etc.)
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service for Business Associate Addendum form (CovConnect).
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Scheduling patient appointments, Change to Provider Schedule
Requests for Covenant Physical Security / Risk Management
Manage health information, release of information, deficiencies, coding of accounts
Reports, extracts, file requests for the Technical ERP team
Request a new Questionnaire or a new Visit Type
Report any issues you may be experiencing with the new SABA Cloud platform.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Use this service for issues/build requests/edits of reports in SafeNet.