My Recently Visited Services

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Add or Update non-Provider; OR Terminate ANY User Access


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Service for Business Associate Addendum form (CovConnect).


Purchase new IT equipment request.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Update requests for CovNet or CovenantHealthCare.com


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


MyChart support for patients (password reset, activate account, etc.)


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Use this to request a new report or if you need a change with an existing report.


Please use this service for Mobile Devices that use Cellular Service.


Report incident with Payroll, Self Service Portal, Mycheckonline


Scheduling patient appointments, Change to Provider Schedule


Requests for Covenant Physical Security / Risk Management


Epic access requests for clinical students


Collecting and processing samples, lab results, or lab orders.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Assistance with Patient Registration and Patient Work Queues.