My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Reports, extracts, file requests for the Technical ERP team
Request a new Questionnaire or a new Visit Type
Report any issues you may be experiencing with the new SABA Cloud platform.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
MyChart support for patients (password reset, activate account, etc.)
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Use this service for issues/build requests/edits of reports in SafeNet.
Provider Termination
Requests for Covenant Physical Security / Risk Management
Report an incident with EPCS app on provider smartphone
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Collecting and processing samples, lab results, or lab orders.
Provider request for a new provider in the ambulatory environment.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.