My Recently Visited Services
This service is associated with the TDX Observation Unit Application ONLY.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Update requests for CovNet or CovenantHealthCare.com
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Please use this service for Mobile Devices that use Cellular Service.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
Assistance with Patient Registration and Patient Work Queues.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX Hospital Medicine Application ONLY.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Report an incident with EPCS app on provider smartphone
Physician Office is Closing - Needs to be inactivated in EPIC
Request a new location or department
Please create a ticket for any UKG Go-Live Issues and/or Requests
Report an incident with a device other than an interface
Service for Business Associate Addendum form (CovConnect).