My Recently Visited Services

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

Request build and configuration for a new provider office.

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Epic access requests for clinical students

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Report incident with Payroll, Self Service Portal, Mycheckonline

Use this to report an issue or error with an existing report or data set.

Report an incident with a device other than an interface

MyChart support for patients (password reset, activate account, etc.)

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

PACS images incident

Requests for Covenant Physical Security / Risk Management

Request a new location or department

Corporate Compliance ONLY

Use this service to report the completion of SAFER Guide.

Add or Update non-Provider; OR Terminate ANY User Access

Update requests for CovNet or CovenantHealthCare.com

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Purchase new IT equipment request.

Use this service to report the completion of Security Risk Analysis.

Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map