My Recently Visited Services

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR)


Hospital Billing, Professional Billing, Home Health, and Patient Charges


eCovenantIT physician lounge EMR support


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Use this service to gain Qlik access or report an issue with current access to Qlik.


Collecting and processing samples, lab results, or lab orders.


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.


Epic access requests for clinical students


Manage health information, release of information, deficiencies, coding of accounts


Use this to request a new report or if you need a change with an existing report.


Report MyChart, Welcome or VirtualCare/Telehealth technical issues.


Report incident with Payroll, Self Service Portal, Mycheckonline


MyChart support for patients (password reset, activate account, etc.)


Report an issue with Covenant Connect


Report any interface issues with Epic, OpenLink, HL7.


Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.


Use this to report an issue or error with an existing report or data set.


Please use this service for Mobile Devices that use Cellular Service.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Requests for Covenant Physical Security / Risk Management