My Recently Visited Services
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a new location or department
This service is associated with the TDX Observation Unit Application ONLY.
Report incident with the Leadership Dashboard or Access
Please use this service for Mobile Devices that use Cellular Service.
MyChart support for patients (password reset, activate account, etc.)
Manage health information, release of information, deficiencies, coding of accounts
Request a new Questionnaire or a new Visit Type
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request build and configuration for a new provider office.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Epic access requests for clinical students
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.