My Recently Visited Services
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Requests for Covenant Physical Security / Risk Management
Collecting and processing samples, lab results, or lab orders.
Add or Update non-Provider; OR Terminate ANY User Access
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Scheduling patient appointments, Change to Provider Schedule
An issue related to a document scanned into Epic (OnBase)..
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Use this service ONLY for Inpatient Provider requests
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.
Report incident with the Leadership Dashboard or Access