My Recently Visited Services
Report an incident with a device other than an interface
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Manage health information, release of information, deficiencies, coding of accounts
Scheduling patient appointments, Change to Provider Schedule
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Add or Update non-Provider; OR Terminate ANY User Access
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Collecting and processing samples, lab results, or lab orders.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Service for Business Associate Addendum form (CovConnect).
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
MyChart support for patients (password reset, activate account, etc.)
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Requests for Covenant Physical Security / Risk Management
An issue related to a document scanned into Epic (OnBase)..
Assistance with Patient Registration and Patient Work Queues.
Request a new Questionnaire or a new Visit Type
Use this service ONLY for Inpatient Provider requests