My Recently Visited Services
Manage health information, release of information, deficiencies, coding of accounts
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Physician Office is Closing - Needs to be inactivated in EPIC
Use this service to report the completion of SAFER Guide.
Request a new location or department
Scheduling patient appointments, Change to Provider Schedule
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
MyChart support for patients (password reset, activate account, etc.)
Report incident with Payroll, Self Service Portal, Mycheckonline
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Epic access requests for clinical students
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Provider request for a new provider in the ambulatory environment.
Reports, extracts, file requests for the Technical ERP team
Collecting and processing samples, lab results, or lab orders.
Assistance with Patient Registration and Patient Work Queues.