My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Service for Business Associate Addendum form (CovConnect).
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Update requests for CovNet or CovenantHealthCare.com
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
MyChart support for patients (password reset, activate account, etc.)
Service for ONLY Nursing Education
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this to request a new report or if you need a change with an existing report.
Please use this service for Mobile Devices that use Cellular Service.
Report incident with Payroll, Self Service Portal, Mycheckonline
Scheduling patient appointments, Change to Provider Schedule
Use this service ONLY for Inpatient Provider requests
Requests for Covenant Physical Security / Risk Management
Epic access requests for clinical students
Collecting and processing samples, lab results, or lab orders.
Service for Medical Staff Office use only
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Assistance with Patient Registration and Patient Work Queues.