My Recently Visited Services
An issue related to a document scanned into Epic (OnBase)..
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
Requests for Covenant Physical Security / Risk Management
Scheduling patient appointments, Change to Provider Schedule
Assistance with Patient Registration and Patient Work Queues.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Manage health information, release of information, deficiencies, coding of accounts
Collecting and processing samples, lab results, or lab orders.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Epic access requests for clinical students
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this to request a new report or if you need a change with an existing report.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.