My Recently Visited Services
Manage health information, release of information, deficiencies, coding of accounts
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Please create a ticket for any UKG Go-Live Issues and/or Requests
Update requests for CovNet or CovenantHealthCare.com
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX Observation Unit Application ONLY.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Use this to request a new report or if you need a change with an existing report.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this to report an issue or error with an existing report or data set.
Scheduling patient appointments, Change to Provider Schedule
Report any issues you may be experiencing with the new SABA Cloud platform.
Requests for Covenant Physical Security / Risk Management
MyChart support for patients (password reset, activate account, etc.)
Request a new Questionnaire or a new Visit Type
Collecting and processing samples, lab results, or lab orders.
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
Epic access requests for clinical students
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
An issue related to a document scanned into Epic (OnBase)..