My Recently Visited Services
This service is associated with the TDX Observation Unit Application ONLY.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Report an incident with EPCS app on provider smartphone
Service for Medical Staff Office use only
This service is associated with the TDX Critical Care Application ONLY.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,
This service is associated with the TDX Hospital Medicine Application ONLY.
Service for Business Associate Addendum form (CovConnect).
Request a new location or department for an existing practice.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Report incident with the Leadership Dashboard or Access
Assistance with Patient Registration and Patient Work Queues.
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Provider request for a new provider in the ambulatory environment.
Add or Update non-Provider; OR Terminate ANY User Access
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.