My Recently Visited Services

Report an incident with EPCS app on provider smartphone

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Report any issues you may be experiencing with the new SABA Cloud platform.

Please use this service for Mobile Devices that use Cellular Service.

Requests for Covenant Physical Security / Risk Management

Corporate Compliance ONLY

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Add or Update non-Provider; OR Terminate ANY User Access

Duplicate chart, merge chart/records, or wrong chart/record

Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.

Request service for an IT equipment move.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,

Education requests for Covenant employees

Provider Termination

EMR Imaging service request

Use this service for issues/build requests/edits of reports in SafeNet.

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

An issue related to a document scanned into Epic (OnBase)..

Collecting and processing samples, lab results, or lab orders.

MyChart support for patients (password reset, activate account, etc.)

Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction

Use this service to report issues/build requests/edits in SafeNet