My Recently Visited Services

Request service for server/backend/storage.


Epic access requests for clinical students


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Add or Update non-Provider; OR Terminate ANY User Access


Willow, ordering, verifying, preparing, dispensing, and charging medications.


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


Requests for Covenant Physical Security / Risk Management


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Report an incident with a device other than an interface


Use this to request a new report or if you need a change with an existing report.


Use this service to report the completion of SAFER Guide.


Issues with the most recent Epic upgrade. (vAug/Nov25)


Report an issue with Covenant Connect


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Purchase new IT equipment request.


Use this service to report the completion of Security Risk Analysis.


An issue related to a document scanned into Epic (OnBase)..


This service is associated with the TDX Observation Unit Application ONLY.


Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map


Scheduling patient appointments, Change to Provider Schedule