My Recently Visited Services
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Manage health information, release of information, deficiencies, coding of accounts
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Assistance with Patient Registration and Patient Work Queues.
Report an incident with a device other than an interface
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Scheduling patient appointments, Change to Provider Schedule
Service for Medical Staff Office use only
Request build and configuration for a new provider office.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Update requests for CovNet or CovenantHealthCare.com
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Requests for Covenant Physical Security / Risk Management
Service for Business Associate Addendum form (CovConnect).
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
MyChart support for patients (password reset, activate account, etc.)
Collecting and processing samples, lab results, or lab orders.
Epic access requests for clinical students