My Recently Visited Services

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


An issue related to a document scanned into Epic (OnBase)..


Report incident with the Leadership Dashboard or Access


Report an incident with a device other than an interface


Epic access requests for clinical students


EMR Imaging service request


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


MyChart support for patients (password reset, activate account, etc.)


Duplicate chart, merge chart/records, or wrong chart/record


Manage health information, release of information, deficiencies, coding of accounts


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.


Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Service for Business Associate Addendum form (CovConnect).


Request EPCS app on provider smartphone.


This service is associated with the TDX Hospital Medicine Application ONLY.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


This service is unique to Mary Free Bed for their BCA devices ONLY.


Use this service to report the completion of SAFER Guide.


Assistance with Patient Registration and Patient Work Queues.


Willow, ordering, verifying, preparing, dispensing, and charging medications.