My Recently Visited Services
An issue related to a document scanned into Epic (OnBase)..
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Add or Update non-Provider; OR Terminate ANY User Access
MyChart support for patients (password reset, activate account, etc.)
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Collecting and processing samples, lab results, or lab orders.
Epic access requests for clinical students
Request a new location or department
Use this service to report the completion of Security Risk Analysis.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a new Questionnaire or a new Visit Type
Update requests for CovNet or CovenantHealthCare.com
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
This service is associated with the TDX Observation Unit Application ONLY.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Scheduling patient appointments, Change to Provider Schedule
Report incident with Payroll, Self Service Portal, Mycheckonline