My Recently Visited Services

This service is associated with the TDX Hospital Medicine Application ONLY.

Request build and configuration for a new provider office.

Request a new location or department

Collecting and processing samples, lab results, or lab orders.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Add or Update non-Provider; OR Terminate ANY User Access

MyChart support for patients (password reset, activate account, etc.)

Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.

Requests for Covenant Physical Security / Risk Management

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Purchase new IT equipment request.

Report incident with the Leadership Dashboard or Access

Assistance with Patient Registration and Patient Work Queues.

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Update requests for CovNet or CovenantHealthCare.com

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Use this to report an issue or error with an existing report or data set.

An issue related to a document scanned into Epic (OnBase)..

Scheduling patient appointments, Change to Provider Schedule

Issues with the most recent Epic upgrade. (vFeb/May26)

Submit a new project idea for consideration.

Service for Medical Staff Office use only

Reports, extracts, file requests for the Technical ERP team

Physician Office is Closing - Needs to be inactivated in EPIC