My Recently Visited Services
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
This service is associated with the TDX Observation Unit Application ONLY.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Epic access requests for clinical students
Use this to request a new report or if you need a change with an existing report.
MyChart support for patients (password reset, activate account, etc.)
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Please create a ticket for any UKG Go-Live Issues and/or Requests
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Requests for Covenant Physical Security / Risk Management
Report incident with the Leadership Dashboard or Access
Add or Update non-Provider; OR Terminate ANY User Access
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this service for issues/build requests/edits of reports in SafeNet.
Manage health information, release of information, deficiencies, coding of accounts
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
An issue related to a document scanned into Epic (OnBase)..