My Recently Visited Services

Scheduling patient appointments, Change to Provider Schedule


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Finding orders, placing orders, editing order details, signing and co-signing, printing labels.


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Collecting and processing samples, lab results, or lab orders.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Add or Update non-Provider; OR Terminate ANY User Access


Requests for Covenant Physical Security / Risk Management


Assistance with Patient Registration and Patient Work Queues.


Request service for an IT equipment move.


Report incident with Haiku, Cantu, Rover


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


An issue related to a document scanned into Epic (OnBase)..


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Issues with the most recent Epic upgrade. (vFeb/May 25)


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Submit a new project idea for consideration.


Purchase new IT equipment request.


Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.


Education requests for Covenant employees


EMR Imaging service request


Use this service to gain Qlik access or report an issue with current access to Qlik.