My Recently Visited Services
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Use this to request a new report or if you need a change with an existing report.
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Requests for Covenant Physical Security / Risk Management
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Collecting and processing samples, lab results, or lab orders.
Report incident with Payroll, Self Service Portal, Mycheckonline
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Use this to report an issue or error with an existing report or data set.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Service for Business Associate Addendum form (CovConnect).
Epic access requests for clinical students
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Report an incident with a device other than an interface
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Request a new location or department for an existing practice.