My Recently Visited Services

Collecting and processing samples, lab results, or lab orders.


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Report any issues you may be experiencing with the new SABA Cloud platform.


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Report an incident with EPCS app on provider smartphone


Reports, extracts, file requests for the Technical ERP team


Use this service when access is needed or there is a new/change in leadership access for your department.


Add or Update non-Provider; OR Terminate ANY User Access


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges


Report an incident with a device other than an interface


Use this service to gain Qlik access or report an issue with current access to Qlik.


Issues with the most recent Epic upgrade. (vAug/Nov25)


This service is associated with the TDX Hospital Medicine Application ONLY.


Update requests for CovNet or CovenantHealthCare.com


Scheduling patient appointments, Change to Provider Schedule


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Report an issue with Covenant Connect


An issue related to a document scanned into Epic (OnBase)..


Report incident with Payroll, Self Service Portal, Mycheckonline


Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.