My Recently Visited Services

Add or Update non-Provider; OR Terminate ANY User Access


MyChart support for patients (password reset, activate account, etc.)


Use this service to gain Qlik access or report an issue with current access to Qlik.


This service is unique to Mary Free Bed for their BCA devices ONLY.


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.


For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.


Request service for server/backend/storage.


Request service for an IT equipment move.


Purchase new IT equipment request.


Use this to request a new report or if you need a change with an existing report.


Requests for Covenant Physical Security / Risk Management


Report incident with Payroll, Self Service Portal, Mycheckonline


Epic access requests for clinical students


An issue related to a document scanned into Epic (OnBase)..


Assistance with Patient Registration and Patient Work Queues.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Education requests for Covenant employees


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Collecting and processing samples, lab results, or lab orders.