My Recently Visited Services
Reports, extracts, file requests for the Technical ERP team
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Collecting and processing samples, lab results, or lab orders.
MyChart support for patients (password reset, activate account, etc.)
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Provider request for a new provider in the ambulatory environment.
Please use this service for Mobile Devices that use Cellular Service.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Update requests for CovNet or CovenantHealthCare.com
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with Payroll, Self Service Portal, Mycheckonline
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Request a new location or department
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,