My Recently Visited Services
Provider request for a new provider in the ambulatory environment.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Requests for Covenant Physical Security / Risk Management
Issues with the most recent Epic upgrade. (vAug/Nov25)
Service type to indicate that a Ticket or Project is optimization that falls outside of annual maintenance and is billable.
Add or Update non-Provider; OR Terminate ANY User Access
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Update requests for CovNet or CovenantHealthCare.com
Assistance with Patient Registration and Patient Work Queues.
Manage health information, release of information, deficiencies, coding of accounts
This service is unique to Mary Free Bed for their BCA devices ONLY.
Request a new Questionnaire or a new Visit Type