My Recently Visited Services
Request a new location or department for an existing practice.
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Epic access requests for clinical students
Requests for Covenant Physical Security / Risk Management
This service is associated with the TDX Critical Care Application ONLY.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
An issue related to a document scanned into Epic (OnBase)..
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Collecting and processing samples, lab results, or lab orders.
Add or Update non-Provider; OR Terminate ANY User Access
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Use this to report an issue or error with an existing report or data set.
Scheduling patient appointments, Change to Provider Schedule
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Provider request for a new provider in the ambulatory environment or ONLY needs access to MModal setup.
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Use this service to gain Qlik access or report an issue with current access to Qlik.