My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service for Medical Staff Office use only
Report any issues you may be experiencing with the new SABA Cloud platform.
Please create a ticket for any UKG Go-Live Issues and/or Requests
MyChart support for patients (password reset, activate account, etc.)
Please use this service for Mobile Devices that use Cellular Service.
Use this to report an issue or error with an existing report or data set.
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Requests for Covenant Physical Security / Risk Management
Collecting and processing samples, lab results, or lab orders.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Epic access requests for clinical students
Provider request for a new provider in the ambulatory environment.
Update requests for CovNet or CovenantHealthCare.com
An issue related to a document scanned into Epic (OnBase)..
Report a technical incident with Workforce Management, Payroll, Human Resources, Supply Chain, Finance, or Lawson Printing issue for the eCovenantIT team.
Reports, extracts, file requests for the Technical ERP team
Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,