My Recently Visited Services
Add or Update non-Provider; OR Terminate ANY User Access
Assistance with Patient Registration and Patient Work Queues.
Requests for Covenant Physical Security / Risk Management
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Please create a ticket for any UKG Go-Live Issues and/or Requests
Provider request for a new provider in the ambulatory environment.
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Epic access requests for clinical students
Use this to report an issue or error with an existing report or data set.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Collecting and processing samples, lab results, or lab orders.
Use this service to gain Qlik access or report an issue with current access to Qlik.
Report incident with Payroll, Self Service Portal, Mycheckonline
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
An issue related to a document scanned into Epic (OnBase)..
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.