My Recently Visited Services

Corporate Compliance ONLY

Issues with Epic VoIP application

Report an incident with a device other than an interface

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Requests for Covenant Physical Security / Risk Management

Service for Business Associate Addendum form (CovConnect).

An issue related to a document scanned into Epic (OnBase)..

Use this service to report the completion of Security Risk Analysis.

Submit a new project idea for consideration.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Request service for an IT equipment move.

Report an issue with Covenant Connect

Service for Medical Staff Office use only

This service is associated with the TDX Observation Unit Application ONLY.

Update requests for CovNet or CovenantHealthCare.com

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Add or Update non-Provider; OR Terminate ANY User Access

MyChart support for patients (password reset, activate account, etc.)

Scheduling patient appointments, Change to Provider Schedule

Collecting and processing samples, lab results, or lab orders.