My Recently Visited Services

Scheduling patient appointments, Change to Provider Schedule

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Education requests for Covenant employees

MyChart support for patients (password reset, activate account, etc.)

This service is unique to Mary Free Bed for their BCA devices ONLY.

Report incident with Haiku, Cantu, Rover

Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.

Report incident with the Leadership Dashboard or Access

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Report incident with Payroll, Self Service Portal, Mycheckonline

Manage health information, release of information, deficiencies, coding of accounts

Reports, extracts, file requests for the Technical ERP team

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

Request service for an IT equipment move.

Epic access requests for clinical students

Issues with the most recent Epic upgrade. (vAug/Nov25)

Service for MSO Only

Request a new Questionnaire or a new Visit Type

Request EPCS app on provider smartphone.

Report an incident with EPCS app on provider smartphone

Physician Office is Closing - Needs to be inactivated in EPIC

Provider Termination