My Recently Visited Services

Report any issues you may be experiencing with the new SABA Cloud platform.


Service for Business Associate Addendum form (CovConnect).


Scheduling patient appointments, Change to Provider Schedule


PACS images incident


Report incident with Payroll, Self Service Portal, Mycheckonline


Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,


Report an issue with Covenant Connect


This service is unique to Mary Free Bed for their BCA devices ONLY.


Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.


Add or Update non-Provider; OR Terminate ANY User Access


An issue related to a document scanned into Epic (OnBase)..


Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat


Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.


Duplicate chart, merge chart/records, or wrong chart/record


Use this to report an issue or error with an existing report or data set.


MyChart support for patients (password reset, activate account, etc.)


Request EPCS app on provider smartphone.


Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.


Requests for Covenant Physical Security / Risk Management


Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.


Willow, ordering, verifying, preparing, dispensing, and charging medications.


Request service for server/backend/storage.