My Recently Visited Services
Requests for Covenant Physical Security / Risk Management
Provider request for a new provider in the ambulatory environment.
Collecting and processing samples, lab results, or lab orders.
Add or Update non-Provider; OR Terminate ANY User Access
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Use this to request a new report or if you need a change with an existing report.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Please create a ticket for any UKG Go-Live Issues and/or Requests
Report MyChart, Welcome, VirtualCare/Telehealth, or Hello World technical issues and request enhancements.
Request a new Questionnaire or a new Visit Type
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Willow, ordering, verifying, preparing, dispensing, and charging medications.
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.
Use this to report an issue or error with an existing report or data set.
Update requests for CovNet or CovenantHealthCare.com
Epic access requests for clinical students
Service for Covenant Affiliates to add a new printer build to LWS or change an existing printer build in LWS.