My Recently Visited Services
Manage health information, release of information, deficiencies, coding of accounts
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Add or Update non-Provider; OR Terminate ANY User Access
Collecting and processing samples, lab results, or lab orders.
Provider request for a new provider in the ambulatory environment.
Use this service ONLY for Inpatient Provider requests
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Requests for Covenant Physical Security / Risk Management
Scheduling patient appointments, Change to Provider Schedule
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
An issue related to a document scanned into Epic (OnBase)..
Use this to report an issue or error with an existing report or data set.
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
MyChart support for patients (password reset, activate account, etc.)
Epic access requests for clinical students
Use this service when access is needed or there is a new/change in leadership access for your department.