My Recently Visited Services
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
An issue related to a document scanned into Epic (OnBase)..
Add or Update non-Provider; OR Terminate ANY User Access
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Scheduling patient appointments, Change to Provider Schedule
Update requests for CovNet or CovenantHealthCare.com
Big White Board, Track Board, Grease Board, Status Board, Patient Lists, ED Manager, ED Map
Requests for Covenant Physical Security / Risk Management
Use this to report an issue or error with an existing report or data set.
Assistance with Patient Registration and Patient Work Queues.
MyChart support for patients (password reset, activate account, etc.)
Issues with Epic VoIP application