My Recently Visited Services

Use this service to report the completion of SAFER Guide.

Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.

Report incident with Requisition Center, Punchout, EDI, MSCM, Item Master Update,

Update requests for CovNet or CovenantHealthCare.com

Add or Update non-Provider; OR Terminate ANY User Access

Report incident with Haiku, Canto, Rover

Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges

MyChart support for patients (password reset, activate account, etc.)

Epic access requests for clinical students

Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat

Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.

Issues with Epic VoIP application

Requests to use IT loaner equipment.

Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.

EMR Imaging service request

Use this service to report issues/build requests/edits in SafeNet

Scheduling patient appointments, Change to Provider Schedule

Use this service to gain Qlik access or report an issue with current access to Qlik.

Use this to report an issue or error with an existing report or data set.

Duplicate chart, merge chart/records, or wrong chart/record

An issue related to a document scanned into Epic (OnBase)..

Willow, ordering, verifying, preparing, dispensing, and charging medications.

Requests for Covenant Physical Security / Risk Management

Reports, extracts, file requests for the Technical ERP team