My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
MyChart support for patients (password reset, activate account, etc.)
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Add or Update non-Provider; OR Terminate ANY User Access
Use this service to report the completion of SAFER Guide.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
An issue related to a document scanned into Epic (OnBase)..
Collecting and processing samples, lab results, or lab orders.
Scheduling patient appointments, Change to Provider Schedule
Requests for Covenant Physical Security / Risk Management
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Provider Termination
Use this service to report the completion of Security Risk Analysis.
Use this to request a new report or if you need a change with an existing report.
Epic access requests for clinical students
Update requests for CovNet or CovenantHealthCare.com
Epic training requests to create new and update existing tip sheets, new provider training, training environment updates/issues, learning home dashboard access, and additions and removals to learning home dashboards.
Service for Medical Staff Office use only