Electronic Medical Records

EPIC, Beaker, Syngo, PACs, OnBase (Scanning), Epic Secure Chat

Categories (10)

Device or Interface Related

Devices that are interfaced with electronic medical record, PACS, Blood Glucose Monitors (BGM)
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Documentation or Order Entry

Documentation, case request, patient chart, orders, medication, lab, OnBase (Scanning), or imaging, Epic Secure Chat.
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Mobile Apps

Mobile apps (Haiku, Canto, or Rover) or EPCS
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Patient Engagement

Request service with MyChart, Welcome, VirtualCare/Telehealth, Hello World.
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New Provider, Office, Department, Location, or Service Area

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Patient Access, Registration, or Scheduling

Scheduling, patient lists, big boards, tracking, bed planning, ADT, workqueues.
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Quality Measure or Regulatory

Report a quality measure or regulatory issue.
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Revenue Cycle & HIM

Report a billing, charging, HIM, coding issue.
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Security

EMR security related (user access, user information, unable to access)
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Covenant Connect

Patient record web based access for non-Covenant providers
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Services (1)

Physician Lounge

eCovenantIT physician lounge EMR support