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Electronic Medical Records
Electronic Medical Records
EPIC, Beaker, Syngo, PACs, OnBase (Scanning), Epic Secure Chat
Categories (10)
Device or Interface Related
Devices that are interfaced with electronic medical record, PACS, Blood Glucose Monitors (BGM)
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Documentation or Order Entry
Documentation, case request, patient chart, orders, medication, lab, OnBase (Scanning), or imaging, Epic Secure Chat.
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Mobile Apps
Mobile apps (Haiku, Canto, or Rover) or EPCS
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Patient Engagement
Request service with MyChart, Welcome, VirtualCare/Telehealth, Hello World.
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New Provider, Office, Department, Location, or Service Area
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Patient Access, Registration, or Scheduling
Scheduling, patient lists, big boards, tracking, bed planning, ADT, workqueues.
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Quality Measure or Regulatory
Report a quality measure or regulatory issue.
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Revenue Cycle & HIM
Report a billing, charging, HIM, coding issue.
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Security
EMR security related (user access, user information, unable to access)
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Covenant Connect
Patient record web based access for non-Covenant providers
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Popular Services
Tech Support Request (Incident)
NON-PROVIDER Access Request
Documentation
Billing or Charging
Medication(s)
My Recently Visited Services
Imaging Scheduling
Documentation
Hospital Medicine APP Chart Audit
Laboratory
HIM/ROI/Coding
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